What is going on with support?

[BCres]

I contacted Support on Saturday when my Octane license suddenly said it was expired (it isn't).

It's now Wednesday and I haven't heard back from anyone, though I did receive an automated reply. I even sent them more information in a second email and...nothing.

Are they really busy right now?

[BCres]

Support got through to me and fixed the issue. Thank you again Otoy support!