OctaneRender Enterprise for 3DMAX 2021.1 use vdb error

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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yanchuangjie
Licensed Customer
Posts: 12
Joined: Tue Feb 02, 2021 6:54 am

Hello
I have encountered some problems after upgrading the latest plugin.
I got an error when loading vdb using volume.
It is normal when I use 2.5,but when I use Enterprise for 3DMAX 2021.1, it reports an error.
My 3DMAX version is 2020 and 2022,I tried and all got this error.
If possible, I hope to fix it as soon as possible, I really like the new version.
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微信截图_20211110104035.png
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paride4331
Octane Guru
Posts: 3813
Joined: Fri Sep 18, 2015 7:19 am

Hi yanchuangjie,
I can't replicate your issue.
Could you share the .vdb in your issued scene?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
yanchuangjie
Licensed Customer
Posts: 12
Joined: Tue Feb 02, 2021 6:54 am

Hello, I uploaded it to the attachment
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medium_cloud_28.rar
(15.04 MiB) Downloaded 123 times
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paride4331
Octane Guru
Posts: 3813
Joined: Fri Sep 18, 2015 7:19 am

Hi yanchuangjie,
It seems to work.
Regards
Paride
Attachments
00.jpg
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
yanchuangjie
Licensed Customer
Posts: 12
Joined: Tue Feb 02, 2021 6:54 am

Thanks.
I will look for the reason again.
It may be that my old version was not uninstalled cleanly and I installed the new version directly, or other problems.
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