Unable to install the Standalone Demo version

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Stayfone
Posts: 3
Joined: Fri May 14, 2021 4:14 pm

Greetings,

After installing the OctaneRender Demo 2020.2 (Standalone edition) and opening up the Octane application it asks me to download NVIDIA cuDNN. After i click download nothing happens. When i open the Octane-client application it asks me to do the same (Download NVIDIA cuDNN) but again after downloading nothing happens.
When i click on the 'Open destination folder' nothing happens.
The OctaneRender folder in my AppData>Roaming folder is empty.

Running the demo as Admin doesn't help.

I have a RTX 2070 Super.

I updated both my Game and Studio drivers.
Game Ready Driver version 466.27.
Studio Driver Version 462.59.
Selecting either of these doesn't fix the problem.

Running Windows 10 Pro 64-bit edition.
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bepeg4d
Octane Guru
Posts: 10392
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Hi,
make sure to have updated Win 10 to 2004 or greater.
Then please try to run OctaneBench 2020.2.3, and report back, thanks:
https://render.otoy.com/downloads/90/b6 ... _3_win.zip

ciao Beppe
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Stayfone
Posts: 3
Joined: Fri May 14, 2021 4:14 pm

Hello Beppe,

Thank you for your reply.

Windows 10 is fully up to date and i can run your linked file of OctanceBench without any problems, it boots up straight away (it doesnt ask me to download NVIDIA cuDNN).
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siavoshkc
Posts: 2
Joined: Thu Dec 03, 2020 9:18 am

I have the same problem with RTX 2060. I downloded cudnn manually and placed it in designated folder after I clicked download button two times (downloaded 2 times) but download windows opens still.
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bepeg4d
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Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Hi,
what happens if you download and manually install the zipped version instead?
https://render.otoy.com/downloads/a/250 ... _3_win.zip

ciao Beppe
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Stayfone
Posts: 3
Joined: Fri May 14, 2021 4:14 pm

Hello Beppe,

Thank you for your reply.

When i download and install the .zip you have linked i still have the same problem.

Image
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bepeg4d
Octane Guru
Posts: 10392
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Please write to help at otoy com asking for me.
I have to investigate more deeply.

ciao Beppe
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siavoshkc
Posts: 2
Joined: Thu Dec 03, 2020 9:18 am

When I download manually it simply doesn't see it there. When you click the button on download screen to open path, it opens the folder I created with the DLLs in it. So the path is correct.
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swisszop
Posts: 1
Joined: Mon Sep 20, 2021 6:10 am

i have also faced same issue with the demo version.
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