A. Windows 10
B. 2x Quadro RTX4000
C. 32 GB RAM
D. Nvidia driver version 442.92
E. 2020.1
F. 2020.1 R5
G. Cinema 4D
H. Octane crashes after hitting the Render button.
I have a problem with a file. I can not render it, Octane always crashes. Can you see something in the bugreport file that tells what might be a cause for the crashes?
Thank you.
Octane Crashes always on a certain file
Moderators: ChrisHekman, aoktar
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).
Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).
Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
- Attachments
-
- _BugReport.zip
- (29.92 KiB) Downloaded 111 times
A few things to try as general troubleshooting:
Try copy/pasting everything into a new, blank scene. Will it render now?
Try deleting all materials. Render?
- If yes, try deleting 1/2 of the materials, then render, etc. Continue this process iteratively until you find the problem material.
If it's not a material problem, try the same process with lights and geometry.
If you're not too familiar with general troubleshooting, check out this thread:
viewtopic.php?f=23&t=73054&hilit=troubl ... ng+general
Try copy/pasting everything into a new, blank scene. Will it render now?
Try deleting all materials. Render?
- If yes, try deleting 1/2 of the materials, then render, etc. Continue this process iteratively until you find the problem material.
If it's not a material problem, try the same process with lights and geometry.
If you're not too familiar with general troubleshooting, check out this thread:
viewtopic.php?f=23&t=73054&hilit=troubl ... ng+general
Animation Technical Director - Washington DC