2020.1 subscription licence mix up

Maxon Cinema 4D (Export script developed by abstrax, Integrated Plugin developed by aoktar)

Moderators: ChrisHekman, aoktar

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creativenuts
Licensed Customer
Posts: 13
Joined: Wed May 13, 2015 9:13 am

I bought a subscription licence a couple of days ago for Octane 2020.
I have installed standalone 2020.1 and have the C4d plugin 2020.1.
However when I look at my Octane account it shows that the subscription standalone is active om my PC (yes thats my PC name.... Great Big Nuts!)
but my subscription plugin isnt active, instead its showing up as one of my version 4 licences.
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bepeg4d
Octane Guru
Posts: 10323
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
press the Unlock button to deactivate the c4doctane license, then the new one should be automatically selected on c4doctane start.
Please note that the web counter will be rest to maximum after a certain period of time, if the unlock button will not be used during that time.
If not enough, please contact [email protected], thanks.

ciao Beppe
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