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Dev_Ethan
Posts: 6
Joined: Tue Mar 10, 2020 4:49 am

Not sure what caused this issue when trying to run the OctanRender plug-in for UE4...

Image

It was working for a few days then this started happening...
Maybe because I used PC cleaning tools and the license server thinks I have a new device ID...?

I've tried signing out, releasing the licenses, making a new account, removing/re-instaling the plug-in...

tyvm
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bepeg4d
Octane Guru
Posts: 10326
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Hi,
the error message reports that you have installed the Studio version, instead of the Prime free version.
Please uninstall the current installed version, and download and install the following one:
https://www.otoyserver.com/unrealengine ... UE4_24.exe

ciao Beppe
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