out of memory - failed to pin memory

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3devi
Posts: 7
Joined: Thu Sep 28, 2017 8:12 am

Hi,

I'm getting out of memory message during animation renderings. Rendering works fine for several hours and then stops randomly with "out of memory" error.

Scene Total poly count is less than 3 Million, no particles, very few and low-res textures.

How can I determine / diagnose the cause of the problem.

Thanks.

3ds Max 2015
Octane 4.02.1 - 6.14
Nvidia 441.66 DCH - DX 12_1
Windows 10
X2 GTX1070, no SLI bridge
Attachments
memory2.PNG
gpu.PNG
Capture3333.PNG
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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi 3devi,
frame buffer size?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
3devi
Posts: 7
Joined: Thu Sep 28, 2017 8:12 am

Hi,

Frame buffer is Full HD - 1980x1080 only.

Thanks.
samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

"have you tried to increase gpu head room. I agree out of core needs to be fixed"
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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi 3devi,
please install Octane for 3dsMax 4.05 - 6.27 and run your test.
Eventually then try to render by disabling the denoiser please.
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

paride4331 wrote:Hi 3devi,
please install Octane for 3dsMax 4.05 - 6.27 and run your test.
Eventually then try to render by disabling the denoiser please.
Regards
Paride
the out of core octane doesn't work... I'm just sorry.

Once the scene reaches the GB limit of the video card, nothing else works...

"Render failure in normal rendering: GPU Failudre"


Are you guys checking that problem? I think you should stop advertising that Octane supports Out of Core
Attachments
3dsmax_XxQLZfcbPB.png
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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi samsue,
Beppe and me are testing this out-of-core issue. It occurs in SA too, sometimes out-of-core seems to go wrong.
Could you kindly share your issued scene (in pm) textures included, please, we suspect this crashes depend on something around the textures.
3dsMax > File > archive
Thanks
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

Um... I don't think that's it, but all right... who knows.

I sent the scene by pm
tcheng00
Octane Guru
Posts: 94
Joined: Mon Jul 29, 2019 8:33 pm
Location: USA
Contact:

I’m also getting out of core memory issues with 2019.1.5 -8.19 If I restart 3ds max, it sometimes work again. If I turn off denoising it does work. Sometimes it works and sometimes it does not work with denoising. Denoising seems to cause me issues.

Also, does octane preprocess my textures to use optimally in memory? For example, if I use an 8k texture for a car, but the car only takes up 10 pixels on my screen, will octane use a much smaller version of that texture in vram memory? Thanks.
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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

tcheng00 wrote:I’m also getting out of core memory issues with 2019.1.5 -8.19 If I restart 3ds max, it sometimes work again. If I turn off denoising it does work. Sometimes it works and sometimes it does not work with denoising. Denoising seems to cause me issues.

Also, does octane preprocess my textures to use optimally in memory? For example, if I use an 8k texture for a car, but the car only takes up 10 pixels on my screen, will octane use a much smaller version of that texture in vram memory? Thanks.
Hi tcheng00,
Menoise needs VRAM to work.
my advice is to enable the Out of core option in Kernel panel in according with the RAM available and set GPU head room max to 512mb.
Regard
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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