License ?

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Colas
Licensed Customer
Posts: 38
Joined: Wed Oct 20, 2010 9:54 am
Location: Paris - France

Hi,
i paid yesterday for 1 Octane's license, but no news from refractive since yesterday?
Do i missed something?

Cheers,
Nicolas
MacPro 2010 Octo 2,4Ghz Westemere • 14Go Ram • 1 x GT 120 • 1 x GTX 285 Mac edition • OsX 10.6.5
irene
Licensed Customer
Posts: 54
Joined: Wed Oct 13, 2010 10:29 am

Hi Colas, :D you might have seen some other threads meanwhile. Don't worry. It is just an extremely stressy week for the office, because they are in midst of an office move, packing boxes etc... and at the same time one server broke down. Best is to load down stable beta 2.2 and send a mail to license@ including your Machine ID (it pops up when you open the programme for the first time). You'll then receive an activation code as soon as they can manage, they seem to be on late night work etc... Current version beta 2.3 v. 5 will work when the server is up again... Might not take too long.

There is also an anouncement on the homepage http://www.refractivesoftware.com/forum ... f=7&t=4086 .
I think, it is the worst week, they have had so far.

Hope it helps, cheers, i was in the same situation till yesterday and got my activation code alright.
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

It's activated now (your nickname is purple on the forums),
keep in mind we're in different timezones and also read this post please:

http://www.refractivesoftware.com/forum ... f=7&t=4086

Yours,
Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

irene wrote:Hi Colas, :D you might have seen some other threads meanwhile. Don't worry. It is just an extremely stressy week for the office, because they are in midst of an office move, packing boxes etc... and at the same time one server broke down. Best is to load down stable beta 2.2 and send a mail to license@ including your Machine ID (it pops up when you open the programme for the first time). You'll then receive an activation code as soon as they can manage, they seem to be on late night work etc... Current version beta 2.3 v. 5 will work when the server is up again... Might not take too long.

There is also an anouncement on the homepage http://www.refractivesoftware.com/forum ... f=7&t=4086 .
I think, it is the worst week, they have had so far.

Hope it helps, cheers, i was in the same situation till yesterday and got my activation code alright.
You just posted at the same time :)

Thnx ;)
Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
irene
Licensed Customer
Posts: 54
Joined: Wed Oct 13, 2010 10:29 am

radiance wrote:
You just posted at the same time :)

Thnx ;)
Just checked the time, must be morning there by now.
Make sure to get some basic sleep at some point... Well, it will be a "story to tell your grandchildren". 8-)

Good luck for now! :D
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