[20.6] Octanedb crashes Blender

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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

Hi, thanks for the new version. When I go to the Window menu and select OctaneDB, blender crashes and pops. No error message even though I start Blender in a shell, the shell pops too.

Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

I just realized that this is the Enterprise version and that might be causing my issues. Is the Prime version coming out as well?
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
J.C
Licensed Customer
Posts: 1857
Joined: Thu May 13, 2010 6:35 pm
Location: Wrocław

grimm wrote:I just realized that this is the Enterprise version and that might be causing my issues. Is the Prime version coming out as well?
There is already 20.6 prime version:
https://render.otoy.com/shop/prime.php?
CPU – i9 13900KF, 128GB RAM, GPU – RTX 4090
System – Windows 11
My Behance portfolio, Blender plugin FB support group
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

Thanks J.C., I must have been checking the wrong page. :)

Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi grimm,

Could you please let me know which platform did you use in the crash cases? And about the reproduce steps? Is it "Click the OctaneDB in the top menu"? Thanks.

Cheers,
DrawFun
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

Hi DrawFun,

It was the system I have in my sig, Linux Mint 19.2. All I did to cause it to crash was to start OctaneServer, start Blender with the plugin, open the Window menu and select "OctaneDB". It only happened one time, after that OctaneServer started asking for me to authenticate the license, which didn't work. Hope that helps?

Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hello grimm,

Thanks for your reply. It looks like 20.6 may crash when the license is not activated. We will get it fixed in the next version.
Please ensure the license is activated before using OctaneDB.
You can activate the license from "Property panel-Octane Server-Activation state". Or OctaneBlender will activate the license automatically in the following cases
-start a render task(viewport or final render)
-open a scene

Cheers,
DrawFun
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