Hi!
It seems like there is no upgrade path from v4 for people without credit cards now?
I bought the previous licenses with paypal, but now I'm stuck.
- I can't get a subscription, because that's only Paypal + Credit Card ( as per FAQ ).
- it looks like I can't upgrade from v4 to Enterprise either because that asks me for a Credit Card too?
Are there any other options or am I missing something ? Did you guys drop Paypal Support completely ?
Stuck with v4, no upgrade path without credit card?
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blackpixel
- Posts: 9
- Joined: Sat May 29, 2010 9:23 pm
Last edited by blackpixel on Mon Dec 02, 2019 8:36 am, edited 1 time in total.
Yeah seems they canceled PayPal option, I updated my AA today and i could only go through Credit card, PayPal was not option anymore 
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Lewis
http://www.ram-studio.hr
Skype - lewis3d
ICQ - 7128177
WS AMD TRPro 3955WX, 256GB RAM, Win10, 2 * RTX 4090, 1 * RTX 3090
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Lewis
http://www.ram-studio.hr
Skype - lewis3d
ICQ - 7128177
WS AMD TRPro 3955WX, 256GB RAM, Win10, 2 * RTX 4090, 1 * RTX 3090
RS1 i7 9800X, 64GB RAM, Win10, 3 * RTX 3090
RS2 i7 6850K, 64GB RAM, Win10, 2 * RTX 4090
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ikhususia19
- Posts: 2
- Joined: Sat Jul 08, 2017 5:19 am
Same here, This big problem for me. I am not using real credit cards.. because it's hard to get a real credit card in my country, I have been using octane for long, I paid octane by having client project who paid me dollars to my PayPal. Sadly I am in the middle of a big project now. this is making me so crazy. Please, Octane uses the old method is anybody here can help me with solution..?
is anybody here can help me with solution..?
Send email to official support, they will help you
Octane For Cinema 4D developer / 3d generalist
3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
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ikhususia19
- Posts: 2
- Joined: Sat Jul 08, 2017 5:19 am
I did, Thank you aoktar.aoktar wrote:Send email to official support, they will help you
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blackpixel
- Posts: 9
- Joined: Sat May 29, 2010 9:23 pm
I also asked support. Here's the response for anyone with the same issue:
Hello Mariusz,
I apologize - our customers experienced much issues with PayPal sow e moved to a credit card or debit card payment system. At this time, we cannot accept PayPal payments but we are looking forward to adding it in the future.
I hope this information is helpful. Please let us know if you have any further queries.
Kind regards,
Gabriele
Octane Support Team
So I guess that's it for me then.
It's a bummer. I was looking foreward to Houdini and the upcoming Solaris Plugin.
Might be a good idea to let people know that every purchase is CC only now on the website though.
Hello Mariusz,
I apologize - our customers experienced much issues with PayPal sow e moved to a credit card or debit card payment system. At this time, we cannot accept PayPal payments but we are looking forward to adding it in the future.
I hope this information is helpful. Please let us know if you have any further queries.
Kind regards,
Gabriele
Octane Support Team
So I guess that's it for me then.
It's a bummer. I was looking foreward to Houdini and the upcoming Solaris Plugin.
Might be a good idea to let people know that every purchase is CC only now on the website though.
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Antoncromas
- Posts: 43
- Joined: Fri Oct 05, 2018 3:53 pm
Why not get a paypal credit card if thats where you keep your money?