can't activate 3 GPU

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Moderators: ChrisHekman, aoktar

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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Xavier
Licensed Customer
Posts: 4
Joined: Thu Feb 05, 2015 3:11 pm

Hi,

I have an OctaneRender Entreprise subscription.
I'm using the latest studio version 2019 1.3 with Cinema4D R21 on windows 10, i9 9900K, 64Gb RAM.
I have 3 RTX 2080ti, but I can only activate 2 GPU. In the log it says "can't activate device 2, because the maximum limit of 2 GPUs has been reached.”

----------------------
Started logging on 08.11.19 17:05:45

OctaneRender Studio 2019.1.3 (XXXXXX)

can't activate device 2, because the maximum limit of 2 GPUs has been reached
--------------------------------------

With standalone all GPU are activated.

Nvidia driver version is: 436.48 standard edition

Can you help me ?

Thank you

EDIT : I just ckecked with R20, all GPUs are activated.
User avatar
aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Max Gpu count is Two for subscription builds.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
Xavier
Licensed Customer
Posts: 4
Joined: Thu Feb 05, 2015 3:11 pm

Hi Aoktar, I thanks for your answer. If it's 2 max, why my 3 GPU are activated on R20 and standalone latest version?
And I do not pay month to month. I I bought an OctaneRender 4™ Enterprise DCC / All-Access Bundle license for one year. I doubt it's only 2 GPU.
keviny
OctaneRender Team
Posts: 39
Joined: Wed Feb 28, 2018 2:01 am

Xavier wrote:Hi Aoktar, I thanks for your answer. If it's 2 max, why my 3 GPU are activated on R20 and standalone latest version?
And I do not pay month to month. I I bought an OctaneRender 4™ Enterprise DCC / All-Access Bundle license for one year. I doubt it's only 2 GPU.
You have downloaded the OctaneStudio build which is limited to 2 GPU. Delete and install enterprise version and you'll be able to use your 3 GPUs.

http://render.otoy.com/customerdownload ... _3-win.rar
Xavier
Licensed Customer
Posts: 4
Joined: Thu Feb 05, 2015 3:11 pm

Hi everyone,

It works now. Thank for your help!
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