Octane nightmare continue ... Authentication impossible

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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thekwen
Licensed Customer
Posts: 108
Joined: Sat Jun 01, 2013 2:26 pm

Hello,

Since i install V4, activation was lost time to time (most often when using several 3dsmax on the same computer).
I get back activation by just clicking activate.

Today octane suddenly lost activation, by clicking activate i get the octanerender authentication panel open.
I use my account.otoy.com credits liked asked and i get error the provided OTOY account username blablablabla ...

I need to work, i've been losing enough time with octane buggy versions.

What can i do ???
thekwen
Licensed Customer
Posts: 108
Joined: Sat Jun 01, 2013 2:26 pm

Resetting account did the job, but why do i loose activation ?
This never happens before ?
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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hello thekwen,
are you using a WLAN?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
thekwen
Licensed Customer
Posts: 108
Joined: Sat Jun 01, 2013 2:26 pm

Hello,

Nope, my lan is full wired.
Never had problems with activation before i update to v4.

Thx

KWen
User avatar
paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi thekwen,
personally I don't know why, it's not depend on Octane for 3dsMax plugin, but eventually on SDK.
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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