Authentication did not succeed

[Matthew405]

Hi

I have installed the Octane plugin for UE4 but which I click on the Octane button on the UE4 Toolbar, I'm asked to login but keep getting the notification that 'Authentication did not succeed' 'The data returned by the server does not seem to be valid JSON data'.

I have no idea what this means. I am using the same credentials that I use to login to this forum, so am confused as to why it doesn't login within UE4?

Thanks

[ChrisHekman]

Do you have a prime activated account?
Link: https://render.otoy.com/shop/prime.php