Plug in error

[TzilumPirsum]

file attached

I've been working with octane for the past 4 years.
i was hoping that by version 4. these kind of errors would stop.

it would happen when in live preview.
it would happen after a long render, sometimes after only one action.
it would happen while doing something "too fast" in live preview
sometimes a scene would run ok for a week of working
then it would give this error, out of nowhere, nothing had changed and i have to start removing parts that didn't cause any problem before...
this is really frustrating, a lot of my work is on big scenes with detailed machinery, i optimize the hell out of everything and still that error shows up and crashes the scene.
there's no specific scene to look at as i feel this is very sporadic.

it happens in cinema 4d r18-19-20
all of octane versions through the years, now i''m using 'octane 4

comp specs:
Intel Xeon E5-2680 V3 2.50GHZ
64BG RAM
NVIDIA Geforce GTX 980Ti x2

thank you

[aoktar]

OK what's your question?

[TzilumPirsum]

question is why does this keep happening? how can it be fixed? what should i avoid?

i also get this error on a different computer with 2 gtx1080ti

[aoktar]

We can't know without seeing bugreports and log outputs. Capture a few bugreports.zip and activate all log options and send me c4doctanelog.txt's and bugreport.zips.
Also you may fall to LOW VRAM issues, always check triangle amounts and free room for VRAM.

[TzilumPirsum]

files attached, thank you

[aoktar]

I don't think you sent a proper c4doctanelog.txt from the moment of crash. Can you please try again the crash and send again?
Also give me proper information about crash how you did it? And also a scene.

And I see you're not using latest build. Give a try to version 4.04 and drop some feedback
viewtopic.php?f=85&t=71355