Goldorak wrote:This is a limitation of Voxel based surface displacement, and not a trivial fix unless we go with a whole new displacement engine. This has been in the works for a while and will be in the next release.
Thank you for responding Goldorak.
The biggest issue I've been having with OTOY is when there is zero response to a posted issue (while seeing newer posts replied to by the team), which seems to happen fairly frequently.
That just leaves us in the dark completely, not being sure whether :
a.) I'm doing something wrong in my scene
b.) there is a bug and OTOY plans on fixing it
c.) It's an issue OTOY was not aware of but is looking at fixing it
d.) no plans to fix it because it's too much of a fringe case issue or it's too big of a task for the team implement a fix
I think you guys would save yourself a lot of headache and anger from the community if you would just acknowledge and let us know where a posted issue stands.
Sometimes an issue is a quick fix for a new release and it was just a bug you weren't aware of--but we don't know that. Sometimes it's a bigger issue that will take a longer time to fix--but we don't know that. Regardless whether it's A,B,C or D it's helpful for us to know so we can properly figure out our workarounds to the issue in the meantime. If something is going to be a quick fix, maybe we can grit our teeth and find workarounds during our next project we're using Octane on. If it's a longer term fix, maybe we switch to a different renderer for our next project and come back to Octane once the issue is fixed. As consumers who use your software for making money, it would be tremendously helpful, at very minimum to at least always let us know where issues stand.
Maybe you've said it before, on the displacement issue but threads get buried and we have no quick way of knowing that you've said it before. Maybe having more stickies in a sub thread titled "existing issues" or "fixes in progress" or something along those lines would be helpful for us to know where fixing of bigger issues stand. That way you aren't answering the same question multiple times to the point where you get annoyed and just quit responding. As well, it would keep multiple posts about the same issue from being posted.