Scenes stuck in processing? Tweet

[bagel]

I'm curious, when I uploaded my first scene (orbx file) it was stuck in processing for more than a week and this I figured something was corrupted on upload or my scene file was too large so I deleted it. I've recently uploaded a different scene because I needed the speed of ORC relative to my on prem resources and it's been processing for days.

What could be the advantage of ORC if I can't start a job with a reasonable amount of time after uploading? I could have rendered on prem by now.

This is not an equitable situation considering the cost relative to other render farms for other renderers. I get that I'm paying to save time but time is not really being saved here.

Please advise. Thank you!