Activation

Generic forum to discuss Octane Render, post ideas and suggest improvements.
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sinfulsecrets
Licensed Customer
Posts: 16
Joined: Sun Nov 18, 2018 5:14 pm

So the program will not activate my license when I sign in with Daz Studio and Octane boots up. It just tells me over and over that I do not have a license for it even though I clearly do on my account page.
Any tips?
Can't get anything right...
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mojave
OctaneRender Team
Posts: 1378
Joined: Sun Feb 08, 2015 10:35 pm

Checking your account it seems you have just got a plugin license but not the octane engine (standalone) license which is also required.

You probably intended to purchase a bundle license. Please contact [email protected] so they can help you with that.
sinfulsecrets
Licensed Customer
Posts: 16
Joined: Sun Nov 18, 2018 5:14 pm

Yep. I thought I purchased the combo pack but apparently I clicked on the plugin only. Im not having a great day. >.<
Can't get anything right...
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mojave
OctaneRender Team
Posts: 1378
Joined: Sun Feb 08, 2015 10:35 pm

I hope you can get this sorted out soon, you should be able to get a refund and purchase the bundle instead as you haven't activated your license yet.
sinfulsecrets
Licensed Customer
Posts: 16
Joined: Sun Nov 18, 2018 5:14 pm

I purchased the standalone and it still won't work.
I keep getting the message saying that my license is unavailable
Can't get anything right...
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mojave
OctaneRender Team
Posts: 1378
Joined: Sun Feb 08, 2015 10:35 pm

This should be fixed now, can you please confirm that?

Thank you.
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