Octane: unknown LiveDB ERROR: 2 when opening LiveDB in Blend

Blender (Export script developed by yoyoz; Integrated Plugin developed by JimStar)
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davorin
Licensed Customer
Posts: 150
Joined: Tue Oct 09, 2018 1:17 pm

Hello

When I open the LiveDB view in Blender 2.79b I get this error from the OctaneServer:

Code: Select all

Octane: unknown LiveDB ERROR: 2
Also in my account the LiveDB page is empty..meaning I can see the material tree but nothing is clickable...
Debian 10.2 on AMD 1950X, 64GB RAM, 2 * RTX2080Ti
Octane Blender Studio 2020.1-XB3-21.3
Blender 2.83 E_Cycles
linograndiotoy
OctaneRender Team
Posts: 1358
Joined: Thu Feb 01, 2018 7:10 pm

Hi,

this may be a specific OS issue. I'll report this to the developers.
Any more info about your system and license type (are you on subscription?)?

Thanks!
davorin
Licensed Customer
Posts: 150
Joined: Tue Oct 09, 2018 1:17 pm

Hello

Yes, I am on subscription on macOS 10.13.6....

In the standalone OctaneRender I see the LiveDB and can preview it...

Just not in the browser (macOS Safari and Firefox) and on Debian (Firefox).

On blender I can't at the moment since I am waiting since last Thursday that my license is unlocked
after installing and using on Debian in the office...


thanks in advance
richard
Debian 10.2 on AMD 1950X, 64GB RAM, 2 * RTX2080Ti
Octane Blender Studio 2020.1-XB3-21.3
Blender 2.83 E_Cycles
davorin
Licensed Customer
Posts: 150
Joined: Tue Oct 09, 2018 1:17 pm

License works now again...

In the OctaneServer console I see this when I use the LiveDB in blender with OctaneRender 3.08 on macOS 10.13.6:

Code: Select all

Octane: LiveDB cache refresh complete
Octane: unknown ERROR: 75
Octane: unknown ERROR: 71
Octane: unknown ERROR: 75
Octane: ERROR: Error transferring the texture file to the server.

Octane: unknown ERROR: 75
Octane: ERROR: Error transferring the texture file to the server.

Octane: ERROR: Error transferring the texture file to the server.

Octane: unknown ERROR: 75
Octane: ERROR: Error transferring the texture file to the server.

Octane: unknown ERROR: 71
Octane: unknown ERROR: 75
Octane: ERROR: Error transferring the texture file to the server.

Octane: unknown ERROR: 75
Octane: ERROR: Error transferring the texture file to the server.

Octane: ERROR: Error transferring the texture file to the server.

Octane: unknown ERROR: 75
Octane: unknown ERROR: 71
This normal that preview is fine with LiveDB but when rendered it is always flat?
Debian 10.2 on AMD 1950X, 64GB RAM, 2 * RTX2080Ti
Octane Blender Studio 2020.1-XB3-21.3
Blender 2.83 E_Cycles
DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi daworin,

Thanks for your report. It seems something related to the texture uploading. Not sure whether it is a livedb issue as I didn't reproduce it. Could you please PM me the buggy scene if possible? Thanks.

Cheers,
DrawFun
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