Activation issue

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Poser (Integrated Plugin developed by Paul Kinnane)

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Activation issue

Postby Sinuhe » Wed Feb 21, 2018 10:08 pm

Sinuhe Wed Feb 21, 2018 10:08 pm
Can someone help me with this drama?
Suddenly my plugin just refused any cooperation, because of:
"A valid connection is required to activate your license
please check your network settings and retry"

Of course I got net connection as you can see. Standalone version works perfect - 3.07, plug-in? depends of version last 3.07.85 when I try to activate just crashes Poser, previous version 3.06... works stabil and get back again the same info.
Did someone meet problem like this?
Image
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Re: Activation issue

Postby paride4331 » Thu Feb 22, 2018 9:52 am

paride4331 Thu Feb 22, 2018 9:52 am
Hi Sinuhe,
you could check your Windows firewall or third-party firewall which blocks Poser output and then Octane plugin too.
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Paride
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Re: Activation issue

Postby Sinuhe » Thu Feb 22, 2018 10:11 am

Sinuhe Thu Feb 22, 2018 10:11 am
Of course, this is the first what I checked, however I didn't change anything with my software since autumn 2016 (new Poser version), better I even worked 10 days ago with both - Poser+plug-in and standalone version. Anyway all settings of my firewall are checked and are on for Octane and Poser.
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Re: Activation issue

Postby paride4331 » Thu Feb 22, 2018 11:37 am

paride4331 Thu Feb 22, 2018 11:37 am
Hi Sinuhe,
this issue is quite common with 3dsMax plugin, maybe you updated your antivirus that block internet outgoing?
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Re: Activation issue

Postby Sinuhe » Thu Feb 22, 2018 11:58 am

Sinuhe Thu Feb 22, 2018 11:58 am
Hi Paride,
so, is something similar to this issue with another plug-in? By the way, it is absolutely incomprehensible for me, why plug-in after some period of inactivity wants to check its validation. I just can't understand this politic. Is this method to force to use Poser every day??? :lol: Jokes of course.
Yes, I checked my antyvirus, I deinstalled plug-in and installed again with A LOT of system restarts :).
The only thing which I did I installed few days ago new plug-in version 3.07.85, is this a sin? I doubt.
Maybe someone who made this window:
Image
can explain me, what he was going to?
Thank You Paride for Your attention and advices.
Best regards Sinuhe.
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Re: Activation issue

Postby paride4331 » Thu Feb 22, 2018 2:18 pm

paride4331 Thu Feb 22, 2018 2:18 pm
Hi Sinuhe,
similar issue using 3dsMax is solved by fixing firewall permissions, probably it's not your case considering that you checked it.
Try asking to Octane poser plugin developer.
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Paride
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Re: Activation issue

Postby Sinuhe » Thu Feb 22, 2018 2:27 pm

Sinuhe Thu Feb 22, 2018 2:27 pm
Thank You for the advice and next stupid question: who (where) is poser plug-in developer? I was sure this is a good place for my problem.
Best regards - Sinuhe
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Re: Activation issue

Postby paride4331 » Fri Feb 23, 2018 10:49 am

paride4331 Fri Feb 23, 2018 10:49 am
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Re: Activation issue

Postby Sinuhe » Fri Feb 23, 2018 8:56 pm

Sinuhe Fri Feb 23, 2018 8:56 pm
Thank You Paride, for Your care. Do You really think I should write directly and private to Paul? Something was changed for last years I see.
I found temporary solution:

1/ By accident I found plug-in version 3.3.3.76 on my HDD - I installed it
2/ I checked in Poser - everything is ok, no any troubles with activation and my Net connection
3/ I installed plug-in in version 3.6.2.82
4/ Oh what a nice surprise! It works :)
5/ I installed plug-in in version 3.7.0.85
6/ Guess what...f#$%&(.(#^@!!!!!
7/ I installed plug-in in version 3.6.2.82 - the same lol - I have no valid intermet connection, what a surprise
8/ Back to point 1/
9/ Stop at point 5/ STOOOP! omg...

All works, almost.
Paul, I have a question, what is wrong with last plug-in - my computer or my Win 7 installation? Or maybe I am just cursed. If yes, I can accept this meekly.
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Re: Activation issue

Postby face_off » Sat Feb 24, 2018 3:04 am

face_off Sat Feb 24, 2018 3:04 am
Paul, I have a question, what is wrong with last plug-in - my computer or my Win 7 installation? Or maybe I am just cursed. If yes, I can accept this meekly.
Hi Sinuhe. The Poser plugin uses the Octane API to authenticate, so if it is reporting a problem you will need to follow the advice of the OTOY engineers. May I suggest opening a Support Ticket - which will be send to the appropriate person to investigate.

Paul
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Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke, DAZ Studio
Pls read before submitting a support question
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