OctaneRender™ for Blender 3.07 - 14.0 [TEST] BUGS

Sub forum for bug reports
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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Dmi3ryd
Licensed Customer
Posts: 233
Joined: Mon Feb 25, 2013 1:31 pm
Location: Russia
Contact:

Good day.

During 3 hours I tried to use the plugin version in production.

More than 10 crashes during this time.

I am very very sad. I hope that the situation will be better next releases.
Now I can not work with so many errors.

And I don't know how reproduse this errors because they are so sudden.

:| :| :|
Win 8.1/64 | Geforce GTX780TI | Core I7 970 | 24GB
azen
OctaneRender Team
Posts: 792
Joined: Mon Jun 01, 2015 11:06 pm

Hi Dmi3ryd,

Apologies for the issues that you have experienced thus far in OctaneRender for Blender.

Crashes of this severity are alarming to hear. To clarify, please confirm the usual details:

- Octane Standalone Version
- GPU Card(s)
- GB of RAM
- CPU

Screenshots and/or a sample scene would be helpful, if determining the source of the issue is still proving challenging. Hopefully we can get a good understanding of this issue, and help you to resolve it ASAP.

Cheers,
Azen
User avatar
Dmi3ryd
Licensed Customer
Posts: 233
Joined: Mon Feb 25, 2013 1:31 pm
Location: Russia
Contact:

Hi Azen.
Octane Standalone Version
OctaneRender 3.08_test6 & OctaneRender 3.07
GPU Card(s)
ASUS 780TI DOCU 2
GB of RAM
32
CPU
Intel Core i7 980
Screenshots and/or a sample scene would be helpful, if determining the source of the issue is still proving challenging.
There are some difficulties, because this is a personal working project.
Hopefully we can get a good understanding of this issue, and help you to resolve it ASAP.
Thank you. I hope.
Win 8.1/64 | Geforce GTX780TI | Core I7 970 | 24GB
User avatar
Dmi3ryd
Licensed Customer
Posts: 233
Joined: Mon Feb 25, 2013 1:31 pm
Location: Russia
Contact:

Could you tell me please where can I find octane console with progess and errors status?

Does the plug-in have the ability to configure the plugin with global settings like standalone version?
Win 8.1/64 | Geforce GTX780TI | Core I7 970 | 24GB
DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Hi Dmi3ryd, apologies for the issues.
I am wondering if you could upload your crash log, which is put in C:\Users\[USER NAME]\AppData\Local\Temp\[CRASH BLENDER FILE NAME].crash.txt by default.
Thanks.
User avatar
Dmi3ryd
Licensed Customer
Posts: 233
Joined: Mon Feb 25, 2013 1:31 pm
Location: Russia
Contact:

DrawFun wrote:Hi Dmi3ryd, apologies for the issues.
I am wondering if you could upload your crash log, which is put in C:\Users\[USER NAME]\AppData\Local\Temp\[CRASH BLENDER FILE NAME].crash.txt by default.
Thanks.
I will put all crach files with next blender crash.
Win 8.1/64 | Geforce GTX780TI | Core I7 970 | 24GB
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