Bug report standardization

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cpember
Licensed Customer
Posts: 60
Joined: Mon Apr 26, 2010 2:59 pm

I was thinking about this whilst perusing the forums looking at a lot of the crash reports and I've been on a few betas in my career, and I've found most follow this formula, and make things
a: easier to search and
b: easier for devs to make sense of

-----------
-1- build name::short bug description/title
eg: PRE-2.3 import of obj crashes octane

-2- Severity::App crash/OS crash/Feature failure/small defect/cosmetic or text error
eg: Feature failure

-3- Longer description/more detailed explanation of crash
eg: I imported some obj in to octane and i click on the thing and it crashes octane to desktop.

-4- frequency::every time you try/once and a while/hard to reproduce
eg: Application crashes every time I do this

-5- Steps to reproduce
eg: 1. open octane
2. import XXX.obj
3. add a material node and link to obj
4. click obj to start render
5. result should be a crash to desktop with crash report


-6- Any temp workaround you may have found
eg : I found that if I didnt apply the material before clicking the obj, it didnt crash

-7- Attachment of the offending .ocs or obj file that can help in the crash debug

Like I said, it's just a suggestion, but it's how I submit to other betas, and it gives a far more concise report for the devs instead of

"my octane crashes can you fix thanks."

cheers

cp
win 7 x64 | 460 gtx | q6600 8gb ram
DayVids
Licensed Customer
Posts: 350
Joined: Tue May 11, 2010 2:35 am

tried this once already - see here
CPU - i7-950 3.06 Ghz, 24GB Ram, Win7 x64, 2 display monitors, GeForce GTX 580 3GB Classified. I'm glad to say I LOVE OCTANE!
cpember
Licensed Customer
Posts: 60
Joined: Mon Apr 26, 2010 2:59 pm

haha i KNEW something like it was posted here somewhere, but I couldnt find the damn post :) ( I was going to append it actually, but i couldnt remember what the thread topic was)


cheers

cp


ps: i mean, really, all that has to be done is copy/paste and fill it in
win 7 x64 | 460 gtx | q6600 8gb ram
Zay
Licensed Customer
Posts: 1123
Joined: Sun Jan 17, 2010 2:53 am

DayVids wrote:tried this once already - see here
Hehe, that's the problem when using a forum where you don't have a fast and clear overview. It would be nice if the dev team would set up a real bug report script like the PHPBB team has with their software. That's a great one!
Win 11 Pro | i5 12600K | 32GB ram | 2x GTX 1080Ti + 3080Ti - studio driver 560.94| Modo/Blender/ZBrush/Daz/Poser
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

Hi guys,

We do have an internal system, but not a public one yet.
We are looking into the matter, as the community is indeed growing too fast for a forum to provide propper bug reporting.

Yours,
Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
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