License Menu Glitched (Can't Use)

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djs01
Licensed Customer
Posts: 22
Joined: Sat Jun 06, 2015 5:20 am

can't use the plugin.
has anyone seen the license menu glitched like that shown in the attachment?
and possible fixes? i tried reinstall with different versions etc all the same.

It actually offset keys so when you type it enters the key two spaces away!
we figured out the keys to use to make the login details but it still said invalid details.

thanks
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face_off
Octane Plugin Developer
Posts: 15737
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Which plugin are you using? What operating system?

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
djs01
Licensed Customer
Posts: 22
Joined: Sat Jun 06, 2015 5:20 am

3.05 for cinema 4d R17 & standalone MacOSX
(it is a Hackintosh, I've posted over at TonyMacX86 but I'm 50/50 on whether it's Otoy or Hack related)
i've tried previous versions of the cinema 4d / standalone combos, all the same results though :(

thanks for any info.
User avatar
face_off
Octane Plugin Developer
Posts: 15737
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

I suggest you post you problem in the C4D plugin forum.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
djs01
Licensed Customer
Posts: 22
Joined: Sat Jun 06, 2015 5:20 am

maybe "in addition" to this location, as it's the same thing when trying to open standalone version
djs01
Licensed Customer
Posts: 22
Joined: Sat Jun 06, 2015 5:20 am

SOLVED:

Reset fontbook
Use Internet Octane Details (new login details etc)
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