Pre 2.3 64 Crash

VIP Information, news and announcements regarding new Octane Render commercial products and releases.
cpember
Licensed Customer
Posts: 60
Joined: Mon Apr 26, 2010 2:59 pm

I was just about to ask the same myself... what else exactly is stored on the server? This is just a little more than a license check.
win 7 x64 | 460 gtx | q6600 8gb ram
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kubo
Posts: 1377
Joined: Wed Apr 21, 2010 4:11 am
Location: Madrizzzz

Thanks Radiance, but it seems that windows doesn't want me to have fun and insist on not letting me open octane, btw I'm using the new 258.96 drivers, I just installed them yesterday right after the crash, also windows did some updating of its own last night.
windows 7 x64 | 2xGTX570 (warming up the planet 1ºC at a time) | i7 920 | 12GB
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Nostromo
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Location: Brussels
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kubo. Did you try recently ? I just did a fix on the server about an hour ago..
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kubo
Posts: 1377
Joined: Wed Apr 21, 2010 4:11 am
Location: Madrizzzz

yeap, right now actually, just to be sure, and nothing changes, I've sent a detail windows dump to Radiance if it may help. Also tryed deleting the cfg file, I reactivated just fine but it crashes just the same.
Also added octane folder as an exception to antivirus soft, just in case.
Should I try downgrading to my previous 258.69 drivers? those were the ones I had right before it crashed, after that I tried upgrading to the 258.96 to no avail.
Off topic, but I don't seem able to attach a file in my pms, why is that?
windows 7 x64 | 2xGTX570 (warming up the planet 1ºC at a time) | i7 920 | 12GB
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Nostromo
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can you please pm me the details of the octane live account you are using so I can see if it's related to that ?
thanks
/M
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kubo
Posts: 1377
Joined: Wed Apr 21, 2010 4:11 am
Location: Madrizzzz

you got a pm.... ain't that cute :lol: (just watched a few days ago "you've got an email) and I couldn't help it
windows 7 x64 | 2xGTX570 (warming up the planet 1ºC at a time) | i7 920 | 12GB
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justix
Licensed Customer
Posts: 585
Joined: Sat Feb 27, 2010 8:01 pm

kubo wrote:yeap, right now actually, just to be sure, and nothing changes, I've sent a detail windows dump to Radiance if it may help. Also tryed deleting the cfg file, I reactivated just fine but it crashes just the same.
Also added octane folder as an exception to antivirus soft, just in case.
Should I try downgrading to my previous 258.69 drivers? those were the ones I had right before it crashed, after that I tried upgrading to the 258.96 to no avail.
Off topic, but I don't seem able to attach a file in my pms, why is that?
Can you post the log here so that I can compare it with my one?
Win 7 64 | 2 X MSI AERO GtX 1070| Intel I7-6850K| 32 GB DDR4 RAM | Asus X99 II-A
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kubo
Posts: 1377
Joined: Wed Apr 21, 2010 4:11 am
Location: Madrizzzz

If it helps:

Code: Select all

<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
	<OSVersionInformation>
		<WindowsNTVersion>6.1</WindowsNTVersion>
		<Build>7600 </Build>
		<Product>(0x1): Windows 7 Ultimate</Product>
		<Edition>Ultimate</Edition>
		<BuildString>7600.16617.amd64fre.win7_gdr.100618-1621</BuildString>
		<Revision>1</Revision>
		<Flavor>Multiprocessor Free</Flavor>
		<Architecture>X64</Architecture>
		<LCID>3082</LCID>
	</OSVersionInformation>
	<ParentProcessInformation>
		<ParentProcessId>3376</ParentProcessId>
		<ParentProcessPath>C:\Windows\explorer.exe</ParentProcessPath>
		<ParentProcessCmdLine>C:\Windows\Explorer.EXE</ParentProcessCmdLine>
	</ParentProcessInformation>
	<ProblemSignatures>
		<EventType>APPCRASH</EventType>
		<Parameter0>octane.exe</Parameter0>
		<Parameter1>0.0.0.0</Parameter1>
		<Parameter2>4c643fb2</Parameter2>
		<Parameter3>octane.exe</Parameter3>
		<Parameter4>0.0.0.0</Parameter4>
		<Parameter5>4c643fb2</Parameter5>
		<Parameter6>c0000005</Parameter6>
		<Parameter7>00000000000e3609</Parameter7>
	</ProblemSignatures>
	<DynamicSignatures>
		<Parameter1>6.1.7600.2.0.0.256.1</Parameter1>
		<Parameter2>3082</Parameter2>
		<Parameter22>c327</Parameter22>
		<Parameter23>c327f1558d3b79ce0f87f9cb7e060b3d</Parameter23>
		<Parameter24>16a9</Parameter24>
		<Parameter25>16a946ffab22ef50b4ad44fddfaad6f2</Parameter25>
	</DynamicSignatures>
	<SystemInformation>
		<MID>477D727D-E8B3-44DB-BF3B-4CC54B8FD5C2</MID>
		<SystemManufacturer>MSI</SystemManufacturer>
		<SystemProductName>MS-7522</SystemProductName>
		<BIOSVersion>V8.6</BIOSVersion>
	</SystemInformation>
</WERReportMetadata>

Code: Select all

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="octane.exe" FILTER="CMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="cudart64_30_14.dll" SIZE="392704" CHECKSUM="0x7A20CBFC" BIN_FILE_VERSION="6.14.11.3000" BIN_PRODUCT_VERSION="6.0.6000.16384" PRODUCT_VERSION="6,14,11,3000" FILE_DESCRIPTION="NVIDIA CUDA Runtime, Version 3.0.14 " COMPANY_NAME="NVIDIA Corporation" PRODUCT_NAME="NVIDIA CUDA 3.0.14 Runtime" FILE_VERSION="6,14,11,3000" ORIGINAL_FILENAME="CUDART64_30_14.DLL" INTERNAL_NAME="CUDART" LEGAL_COPYRIGHT="Copyright © NVIDIA Corporation 2010" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.14.11.3000" UPTO_BIN_PRODUCT_VERSION="6.0.6000.16384" LINK_DATE="02/23/2010 23:03:27" UPTO_LINK_DATE="02/23/2010 23:03:27" EXPORT_NAME="cudart64_30_14.dll" VER_LANGUAGE="Inglés (Estados Unidos) [0x409]" EXE_WRAPPER="0x0" />
    <MATCHING_FILE NAME="FreeImage.dll" SIZE="3012096" CHECKSUM="0x8073721D" BIN_FILE_VERSION="3.13.0.0" BIN_PRODUCT_VERSION="3.13.0.0" PRODUCT_VERSION="3, 13, 0, 0" FILE_DESCRIPTION="FreeImage library" COMPANY_NAME="FreeImage" PRODUCT_NAME="FreeImage" FILE_VERSION="3, 13, 0, 0" ORIGINAL_FILENAME="FreeImage.dll" INTERNAL_NAME="FreeImage" LEGAL_COPYRIGHT="Copyright © 2003-2009 by FreeImage" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2E5DE4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.13.0.0" UPTO_BIN_PRODUCT_VERSION="3.13.0.0" LINK_DATE="03/25/2010 12:51:04" UPTO_LINK_DATE="03/25/2010 12:51:04" EXPORT_NAME="FreeImage.dll" VER_LANGUAGE="Inglés (Estados Unidos) [0x409]" EXE_WRAPPER="0x0" />
    <MATCHING_FILE NAME="FreeImagePlus.dll" SIZE="94720" CHECKSUM="0xF00FD2F" BIN_FILE_VERSION="3.13.0.0" BIN_PRODUCT_VERSION="3.13.0.0" PRODUCT_VERSION="3, 13, 0, 0" FILE_DESCRIPTION="FreeImagePlus library" COMPANY_NAME="FreeImage" PRODUCT_NAME="FreeImagePlus" FILE_VERSION="3, 13, 0, 0" ORIGINAL_FILENAME="FreeImagePlus.dll" INTERNAL_NAME="FreeImagePlus" LEGAL_COPYRIGHT="Copyright © 2003-2009 by FreeImage" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2298E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.13.0.0" UPTO_BIN_PRODUCT_VERSION="3.13.0.0" LINK_DATE="03/25/2010 12:51:08" UPTO_LINK_DATE="03/25/2010 12:51:08" EXPORT_NAME="FreeImagePlus.dll" VER_LANGUAGE="Inglés (Estados Unidos) [0x409]" EXE_WRAPPER="0x0" />
    <MATCHING_FILE NAME="octane.exe" SIZE="41755648" CHECKSUM="0x1C7B8761" MODULE_TYPE="WIN32" PE_CHECKSUM="0x27D24B0" LINKER_VERSION="0x0" LINK_DATE="08/12/2010 18:38:42" UPTO_LINK_DATE="08/12/2010 18:38:42" EXE_WRAPPER="0x0" />
</EXE>
<EXE NAME="octane.exe" FILTER="CMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="octane.exe" SIZE="41755648" CHECKSUM="0x1C7B8761" MODULE_TYPE="WIN32" PE_CHECKSUM="0x27D24B0" LINKER_VERSION="0x0" LINK_DATE="08/12/2010 18:38:42" UPTO_LINK_DATE="08/12/2010 18:38:42" EXE_WRAPPER="0x0" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="CMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="1162240" CHECKSUM="0x52ABA30C" BIN_FILE_VERSION="6.1.7600.16385" BIN_PRODUCT_VERSION="6.1.7600.16385" PRODUCT_VERSION="6.1.7600.16385" FILE_DESCRIPTION="Archivo DLL de cliente API BASE de Windows NT" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Sistema operativo Microsoft® Windows®" FILE_VERSION="6.1.7600.16385 (win7_rtm.090713-1255)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Reservados todos los derechos." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x128DD7" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7600.16385" UPTO_BIN_PRODUCT_VERSION="6.1.7600.16385" LINK_DATE="07/14/2009 01:31:11" UPTO_LINK_DATE="07/14/2009 01:31:11" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="Español (España, internacional) [0xc0a]" EXE_WRAPPER="0x0" FILE_ID="00003f2847ef7677fef8b1c1d483704d19334ac52ce3" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
</EXE>
</DATABASE>
windows 7 x64 | 2xGTX570 (warming up the planet 1ºC at a time) | i7 920 | 12GB
User avatar
justix
Licensed Customer
Posts: 585
Joined: Sat Feb 27, 2010 8:01 pm

kubo wrote:If it helps:

Code: Select all

<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
	<OSVersionInformation>
		<WindowsNTVersion>6.1</WindowsNTVersion>
		<Build>7600 </Build>
		<Product>(0x1): Windows 7 Ultimate</Product>
		<Edition>Ultimate</Edition>
		<BuildString>7600.16617.amd64fre.win7_gdr.100618-1621</BuildString>
		<Revision>1</Revision>
		<Flavor>Multiprocessor Free</Flavor>
		<Architecture>X64</Architecture>
		<LCID>3082</LCID>
	</OSVersionInformation>
	<ParentProcessInformation>
		<ParentProcessId>3376</ParentProcessId>
		<ParentProcessPath>C:\Windows\explorer.exe</ParentProcessPath>
		<ParentProcessCmdLine>C:\Windows\Explorer.EXE</ParentProcessCmdLine>
	</ParentProcessInformation>
	<ProblemSignatures>
		<EventType>APPCRASH</EventType>
		<Parameter0>octane.exe</Parameter0>
		<Parameter1>0.0.0.0</Parameter1>
		<Parameter2>4c643fb2</Parameter2>
		<Parameter3>octane.exe</Parameter3>
		<Parameter4>0.0.0.0</Parameter4>
		<Parameter5>4c643fb2</Parameter5>
		<Parameter6>c0000005</Parameter6>
		<Parameter7>00000000000e3609</Parameter7>
	</ProblemSignatures>
	<DynamicSignatures>
		<Parameter1>6.1.7600.2.0.0.256.1</Parameter1>
		<Parameter2>3082</Parameter2>
		<Parameter22>c327</Parameter22>
		<Parameter23>c327f1558d3b79ce0f87f9cb7e060b3d</Parameter23>
		<Parameter24>16a9</Parameter24>
		<Parameter25>16a946ffab22ef50b4ad44fddfaad6f2</Parameter25>
	</DynamicSignatures>
	<SystemInformation>
		<MID>477D727D-E8B3-44DB-BF3B-4CC54B8FD5C2</MID>
		<SystemManufacturer>MSI</SystemManufacturer>
		<SystemProductName>MS-7522</SystemProductName>
		<BIOSVersion>V8.6</BIOSVersion>
	</SystemInformation>
</WERReportMetadata>

Code: Select all

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="octane.exe" FILTER="CMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="cudart64_30_14.dll" SIZE="392704" CHECKSUM="0x7A20CBFC" BIN_FILE_VERSION="6.14.11.3000" BIN_PRODUCT_VERSION="6.0.6000.16384" PRODUCT_VERSION="6,14,11,3000" FILE_DESCRIPTION="NVIDIA CUDA Runtime, Version 3.0.14 " COMPANY_NAME="NVIDIA Corporation" PRODUCT_NAME="NVIDIA CUDA 3.0.14 Runtime" FILE_VERSION="6,14,11,3000" ORIGINAL_FILENAME="CUDART64_30_14.DLL" INTERNAL_NAME="CUDART" LEGAL_COPYRIGHT="Copyright © NVIDIA Corporation 2010" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.14.11.3000" UPTO_BIN_PRODUCT_VERSION="6.0.6000.16384" LINK_DATE="02/23/2010 23:03:27" UPTO_LINK_DATE="02/23/2010 23:03:27" EXPORT_NAME="cudart64_30_14.dll" VER_LANGUAGE="Inglés (Estados Unidos) [0x409]" EXE_WRAPPER="0x0" />
    <MATCHING_FILE NAME="FreeImage.dll" SIZE="3012096" CHECKSUM="0x8073721D" BIN_FILE_VERSION="3.13.0.0" BIN_PRODUCT_VERSION="3.13.0.0" PRODUCT_VERSION="3, 13, 0, 0" FILE_DESCRIPTION="FreeImage library" COMPANY_NAME="FreeImage" PRODUCT_NAME="FreeImage" FILE_VERSION="3, 13, 0, 0" ORIGINAL_FILENAME="FreeImage.dll" INTERNAL_NAME="FreeImage" LEGAL_COPYRIGHT="Copyright © 2003-2009 by FreeImage" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2E5DE4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.13.0.0" UPTO_BIN_PRODUCT_VERSION="3.13.0.0" LINK_DATE="03/25/2010 12:51:04" UPTO_LINK_DATE="03/25/2010 12:51:04" EXPORT_NAME="FreeImage.dll" VER_LANGUAGE="Inglés (Estados Unidos) [0x409]" EXE_WRAPPER="0x0" />
    <MATCHING_FILE NAME="FreeImagePlus.dll" SIZE="94720" CHECKSUM="0xF00FD2F" BIN_FILE_VERSION="3.13.0.0" BIN_PRODUCT_VERSION="3.13.0.0" PRODUCT_VERSION="3, 13, 0, 0" FILE_DESCRIPTION="FreeImagePlus library" COMPANY_NAME="FreeImage" PRODUCT_NAME="FreeImagePlus" FILE_VERSION="3, 13, 0, 0" ORIGINAL_FILENAME="FreeImagePlus.dll" INTERNAL_NAME="FreeImagePlus" LEGAL_COPYRIGHT="Copyright © 2003-2009 by FreeImage" VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2298E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.13.0.0" UPTO_BIN_PRODUCT_VERSION="3.13.0.0" LINK_DATE="03/25/2010 12:51:08" UPTO_LINK_DATE="03/25/2010 12:51:08" EXPORT_NAME="FreeImagePlus.dll" VER_LANGUAGE="Inglés (Estados Unidos) [0x409]" EXE_WRAPPER="0x0" />
    <MATCHING_FILE NAME="octane.exe" SIZE="41755648" CHECKSUM="0x1C7B8761" MODULE_TYPE="WIN32" PE_CHECKSUM="0x27D24B0" LINKER_VERSION="0x0" LINK_DATE="08/12/2010 18:38:42" UPTO_LINK_DATE="08/12/2010 18:38:42" EXE_WRAPPER="0x0" />
</EXE>
<EXE NAME="octane.exe" FILTER="CMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="octane.exe" SIZE="41755648" CHECKSUM="0x1C7B8761" MODULE_TYPE="WIN32" PE_CHECKSUM="0x27D24B0" LINKER_VERSION="0x0" LINK_DATE="08/12/2010 18:38:42" UPTO_LINK_DATE="08/12/2010 18:38:42" EXE_WRAPPER="0x0" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="CMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="1162240" CHECKSUM="0x52ABA30C" BIN_FILE_VERSION="6.1.7600.16385" BIN_PRODUCT_VERSION="6.1.7600.16385" PRODUCT_VERSION="6.1.7600.16385" FILE_DESCRIPTION="Archivo DLL de cliente API BASE de Windows NT" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Sistema operativo Microsoft® Windows®" FILE_VERSION="6.1.7600.16385 (win7_rtm.090713-1255)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Reservados todos los derechos." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x128DD7" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7600.16385" UPTO_BIN_PRODUCT_VERSION="6.1.7600.16385" LINK_DATE="07/14/2009 01:31:11" UPTO_LINK_DATE="07/14/2009 01:31:11" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="Español (España, internacional) [0xc0a]" EXE_WRAPPER="0x0" FILE_ID="00003f2847ef7677fef8b1c1d483704d19334ac52ce3" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
</EXE>
</DATABASE>
Thanks, it looks to me that is the same error I get. still now
Win 7 64 | 2 X MSI AERO GtX 1070| Intel I7-6850K| 32 GB DDR4 RAM | Asus X99 II-A
9fly
Licensed Customer
Posts: 135
Joined: Tue Apr 06, 2010 4:13 am

sorry to ask dumb question. Where can I get my render log file?
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