Bought a wrong license

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aybchan
Licensed Customer
Posts: 2
Joined: Fri Jan 06, 2017 5:41 am

Please help guys,

I don't know how it happened but I accidentally bought Octane Plugin for 3ds max instead of for Cinema4D what should I do, please help thanks a lot!
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glimpse
Licensed Customer
Posts: 3740
Joined: Wed Jan 26, 2011 2:17 pm
Contact:

hi, there.

Just noticed person responsible for licences. You should be contacted soon after.
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glimpse
Licensed Customer
Posts: 3740
Joined: Wed Jan 26, 2011 2:17 pm
Contact:

ok, short update.

Please contact [email protected] & "as long as the purchase is recent and hasn't been activated we will arrange a refund."

Have nice time running OR for C4D soon after and let us know if you would have any further questions ;)
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