Activation HELP

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sagun
Licensed Customer
Posts: 82
Joined: Sun Jul 26, 2015 12:51 pm

Hi,
Finally saved some money and made up my mind and purchased Octane C4D /Standalone combo. But when i tried to activate the plugin it said:

1. " Sign-in Error"
2. "Could not connect to SSO server"

Please help.
Thank you,
Sagun
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mojave
OctaneRender Team
Posts: 1378
Joined: Sun Feb 08, 2015 10:35 pm

This may be due to a firewall not allowing access to the C4D (and hence the Octane plugin) to the Internet.

Please make sure inbound and outbound connections are allowed for HTTPS communications (port 443).
sagun
Licensed Customer
Posts: 82
Joined: Sun Jul 26, 2015 12:51 pm

Thank you for your reply.

I disabled firewall and it worked. but i want to enable firewall.
But I don't know for which exe to have inbound and outbound ? Is it for Cinema 4d.exe or c4dOctane-R17.cdl64 ?
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mojave
OctaneRender Team
Posts: 1378
Joined: Sun Feb 08, 2015 10:35 pm

It should be the exe file.
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