Deactivation Reactivation Unlocking

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RajivMudgal
Licensed Customer
Posts: 42
Joined: Fri Jan 10, 2014 10:29 am
Location: India
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Others have had the same Issue, but here its different.

I upgraded to ver3 yesterday. everything was working fine in blender, I rendered a few clips. did some test. shut the machine down and when I restarted it in the morning, it wont render.
The machine is the same.
Nothing has changed...Its showing the right machine name.
This is ridiculous. It means I can only use the software 5 times on the same machine...end of story.

Just for note sake, I am using the beta Blender App

Octane2.jpg
Octane1.jpg
Octane3.jpg
Octane4.jpg
Rajiv Mudgal
Film Maker and VFX Creative Director at DarkWhite Productions
Win 10 64 |3X Nvidia Titan | i7 5820k | 32GB
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RajivMudgal
Licensed Customer
Posts: 42
Joined: Fri Jan 10, 2014 10:29 am
Location: India
Contact:
Contact RajivMudgal

If that may help
Octane4.jpg
Octane4.jpg (12.37 KiB) Viewed 2946 times
Rajiv Mudgal
Film Maker and VFX Creative Director at DarkWhite Productions
Win 10 64 |3X Nvidia Titan | i7 5820k | 32GB
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User avatar
RajivMudgal
Licensed Customer
Posts: 42
Joined: Fri Jan 10, 2014 10:29 am
Location: India
Contact:
Contact RajivMudgal

I have a suggestion

The unlock option is fine, But If login fails due to some mysterious reason as in the present case, there should be a Forced deactivation on all machine option like adobe before one can log in again instead of unlocking it ever time from the user account Unlock Counter.
Rajiv Mudgal
Film Maker and VFX Creative Director at DarkWhite Productions
Win 10 64 |3X Nvidia Titan | i7 5820k | 32GB
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

I have just PM you with some instructions to help us look into this.
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Wensonwang
Licensed Customer
Posts: 4
Joined: Mon May 16, 2016 5:30 am

I have the same problem as you.
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Wensonwang wrote:I have the same problem as you.
I have just PM regarding to this.
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willyboy691
Licensed Customer
Posts: 2
Joined: Tue May 12, 2015 3:51 am

This is Frustrating guys, My acount is also in gray did anyone figure it out yet?. Somebody please answer.
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preciousillusion
Licensed Customer
Posts: 94
Joined: Mon Aug 12, 2013 7:19 pm
Location: Stockholm

mojave wrote:I have just PM you with some instructions to help us look into this.
You've known about log in problems since the new system was released and you've known about this specific problem for at least two months.
You've been provided with millions of lines of logs.
Users have posted again and again about log in problems.
And yet, you're still "looking in to it"
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

willyboy691 wrote:This is Frustrating guys, My acount is also in gray did anyone figure it out yet?. Somebody please answer.
I have just sent you a PM with some instructions as it's unclear this is the same issue as this is likely to have been already solved.
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

preciousillusion wrote:
mojave wrote:I have just PM you with some instructions to help us look into this.
You've known about log in problems since the new system was released and you've known about this specific problem for at least two months.
You've been provided with millions of lines of logs.
Users have posted again and again about log in problems.
And yet, you're still "looking in to it"
If you don't have an specific issue, please avoid populating the forum with non productive comments like this, as other users have already complained about it.

Please PM me if you still have any issues about the licensing system so I can help you.
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