Crashes since switchign to version 3

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

I already had two 3ds max crashes since switching to OCtane 3
All of them when Octane preview was open

1. This error popped up NVIDIA GeForce GTX 9780TI' device is not removable and cannot be ejected or unplugged. and the whole PC froze

2. Second error while changing scale inside Mix material amount slot (UVW transform) 3ds max just crashed

we are using 362.oo drivers since new ones cause BSOD
visionmaster2
Licensed Customer
Posts: 107
Joined: Wed Apr 10, 2013 12:52 pm

i have crash too, when using environment medium.
Sometimes my pc shutdown when i use the inverse absorbtion button, or the phase schlick.
coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

just crashed again with viewport open while i was adjusting textures. Annoying. octane 2 never did this
azen
OctaneRender Team
Posts: 790
Joined: Mon Jun 01, 2015 11:06 pm

Hi,

The first issue sounds like a hardware issue. Please confirm that you have tested this scene on v2 and v3 and not gotten the same error on both. Any additional information about the scene you are processing would also be appreciated.
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