octane license not activated

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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crackfox
Licensed Customer
Posts: 367
Joined: Sun Apr 17, 2016 11:52 am

i installed the latest max build and canot use octane now due to a license error.
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Hi crackfox,

Could you please give more details about what's the error you are getting so we can help you?
crackfox
Licensed Customer
Posts: 367
Joined: Sun Apr 17, 2016 11:52 am

hi mojave,

under rendering options, account tab, it just says "license deactivated".
this is with the latest build. 3.09 works fine.

someone in rhino section has the same problem.
crackfox
Licensed Customer
Posts: 367
Joined: Sun Apr 17, 2016 11:52 am

i would really appreciate some assistance here.
upon installing of the latest build i have received the splasscreen/log in but the account was still deactivated (under render options)
not sure if this is a license problem - havent upgraded yet.

if indeed i should upgrade in order to use the latest builds, some sort of info would be helpful.

thanks
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mojave
OctaneRender Team
Posts: 1338
Joined: Sun Feb 08, 2015 10:35 pm

Yes, while alpha and beta versions worked with 2.0 licenses; you need a 3.0 standalone and 3DSMAX license to use the new version.
garytyler
Licensed Customer
Posts: 234
Joined: Mon Nov 10, 2014 7:40 am
Location: Portland, OR

You change it from 'Beta' to 'Test' and now it's worthy of a purchase? Anyone familiar with Octane's lesser supported plugins knows this 'Test' stage could last a very long time. So sick of buying your products thinking you are actually building a company. You need to hire more software engineers or shorten your plugin list. It's bloated.
Win 8.1 / C4D R16 / Maya '16 / 5x GTX 980 Ti
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