3.00 R1.1 Render Failure

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
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Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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User avatar
brasco
Licensed Customer
Posts: 198
Joined: Wed Apr 13, 2011 2:56 pm

Hi Ahmet,

Firstly here's my setup:
- Windows 10
- 3 * Titan X and networked: 2 * 780Ti & 1 * Titan (2013)
- 32GB
- Nvidia driver 361.91
- OctaneRender Standalone version 3.00 (release)
- OctaneRender plugin version 3.00 - R1.1
- Cinema 4D R17.048


I'm getting a render failure when I press Render to Picture Viewer if the Live viewer is rendering, but it only happens when I have "Use All Gpus" active and only when not all of the GPUs are selected in the Devices tab.
It's really hard to explain (sorry)! Below, I'll post some screenshots of my setup and say when it works and when it fails:

This happens in all scenes I've tried, no specific scene.
1. These are the settings that I have when it fails (Live viewer is rendering):

Image

It doesn't matter which GPUs I have selected in "Devices" as long as at least one GPU is not selected.


2. This is the resultiing render failure:

Image

If I press "Render to Picture Viewer" immediately after this failure, the render starts without issue (most likely because the LV isn't active).


3a. I can avoid the failure by disabling "Use All Gpus" (everything else is in the same state - LV running, only 2 GPUs selected):

Image


3b. I can also avoid the issue and use all 3 GPUs when I just select then in "Devices":

Image

With this setting it renders fine with "Use All Gpus" checked or unchecked.

To summarise:

- Live Viewer has to be active and rendering.
- At least one GPU has to be unselected in "Devices"
- "Use All Gpus" has to be active in Render Settings.


Phew, sorry for the overload of info, I've been chasing this bug around :D
I've spoken to some other users and they experienced similar issues, not exactly the same but I'm sure they are related.

Let me know if you need any more information from me!


cheers,
brasc
Rig#1 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 7900K 4.7GHz | 64GB
Rig#2 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 3930K 4.4GHz | 32GB
Rig#3 Win 10 x64 | GTX 1070| GTX 1070| GTX 1070| i7 2600K 4.8GHz | 32GB
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aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Ok I'm here.
1- LV rendering will be disabled as soon as started PV render. So PV will not affect LV.
2- I'm using it hundreds times everydays like this way and doesn't comes to me.
3- Only idea which comes to mind that can be a issue about device activation.
4 and last: Please and please always try to capture some output when you post any issues. Especially "Render failures". These are happening in the Renderer so plugin and me can't know anythings about them.

Apply these procedures
1-When Render failure happens, open Octane Log and copy paste here.
2-Extract this "octane_log_flags.txt" to C4D main folder. Restart C4D and produce "render failure". Save log output to a file and send here. Don't forget to delete this file after test.
Attachments
octane_log_flags.txt
(79 Bytes) Downloaded 295 times
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
User avatar
brasco
Licensed Customer
Posts: 198
Joined: Wed Apr 13, 2011 2:56 pm

Thanks for taking a look Ahmet,

Here's the first log output without the flags:

Code: Select all

Started logging on 27.05.16 23:23:08

OctaneRender 3.00 (3000020)

--------------------------- EXPORT LOG ---------------------------
Export materials time= 3.098 ms
Collect objects time= 0.085 ms
Mesh creation time = 3.106 ms.
Triangles:1k  Disp.triangles:0  Hairs:0  Meshes:2
VRAM used/free/max:345Mb/9.549Gb/12Gb
Out-of-core used:0Kb  total used RAM:9.42Gb
Total export Time = 619.234 ms
 

FRAME 22 fps:30 camMb:0 objMb:0
docFrame:22 edRender:0  curFrame:22  From:22 To:22  rFps:30  docFps:30
Static cnt changed at Frame:22  cnt:4
Total time:2.299 ms.  Estimated time:2.299 ms.
Calculation completed.... frames:[22-23]
--------------------------- EXPORT LOG ---------------------------
Export materials time= 0.254 ms
Collect objects time= 0.038 ms
Mesh creation time = 1.571 ms.
CUDA error 208 on device 1: The resource was already mapped.
    -> failed to bind device to current thread
device 1: failed to initialize resources
----------------------------------------------------------------------------------------
<<< Render failure detected!!! >>>
Please check render statistics to solve the problem.
Check geometry subdivisons.
 Picture viewer uses 'Render' subdivisions. But Live Viewer uses 'Editor' subdivision values.
   Try to decrease 'render/editor' subdivison values.
Triangles:1k  Disp.triangles:0  Hairs:0  Meshes:2
Total export Time = 130.661 ms
 movable:2  Nodes:20 camMb:0 objMb:0
and the Log when the Flags file is in the main C4D folder is attached.
octane 3.00 160527 232652.log
(1.4 KiB) Downloaded 294 times
cheers,
brasc
Rig#1 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 7900K 4.7GHz | 64GB
Rig#2 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 3930K 4.4GHz | 32GB
Rig#3 Win 10 x64 | GTX 1070| GTX 1070| GTX 1070| i7 2600K 4.8GHz | 32GB
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aoktar
Octane Plugin Developer
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Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
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Brasc thanks but second log is not working.
I think you couldn't put "octane_log_flags.txt" to same place with Cinema4D.exe. You should see much more output in Octae Log window if it's workings.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
User avatar
brasco
Licensed Customer
Posts: 198
Joined: Wed Apr 13, 2011 2:56 pm

Yeah, I thought it was a bit thin on data :D

I do have the file next to the .EXE though:

Image


cheers,
brasc
Rig#1 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 7900K 4.7GHz | 64GB
Rig#2 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 3930K 4.4GHz | 32GB
Rig#3 Win 10 x64 | GTX 1070| GTX 1070| GTX 1070| i7 2600K 4.8GHz | 32GB
User avatar
aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Your image is test ;) Btw it's too late and weekend. Let's check it later.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
User avatar
brasco
Licensed Customer
Posts: 198
Joined: Wed Apr 13, 2011 2:56 pm

aoktar wrote:Your image is test ;) Btw it's too late and weekend. Let's check it later.
Agreed :) - Have a nice weekend!

brasc
Rig#1 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 7900K 4.7GHz | 64GB
Rig#2 Win 10 x64 | GTX 1080Ti | GTX 1080Ti | GTX 1080Ti | i7 3930K 4.4GHz | 32GB
Rig#3 Win 10 x64 | GTX 1070| GTX 1070| GTX 1070| i7 2600K 4.8GHz | 32GB
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