license issues

[creaturechaffe]

Hi,

I installed Octane 3.0 standalone and plugin for C4D at work (imac)

Tonight I got home and installed 3.0 standalone and plugin for C4D on my PC.

I can't use either standalone or more importantly C4D plugin at home. I receive the following 'could not retrieve a license' message:

could not retrieve a license
message unable to find a license for "Octane Render Standalone"
Link: none
Timestamp: 1464092500
code: 10200
HTTP Status: 200
SSO Status: Signed In



In the past I could log in and deactivate my previous session. It's really impractical if I cant remotely deactivate the license.

What solution is there? This is really frustrating!

Lastly thanks for such an amazing plugin implementation...vertex map support would be great too!

[aoktar]

Sorry to hear! It's not about plugin side. here is a post for OSX.
viewtopic.php?f=30&t=54208

Also thanks for support. Vertex maps are really important. We're waiting the support it by help of Render Core.

[creaturechaffe]

Thanks for the reply Aoktar,

however I need some help with this...who can I speak to that can guide me?

I've read the OSX instructions but I cant access that machine currently.

[aoktar]

Nobody is online from Otoy at the moment. They are on New Zealand.

[magnuscreative]

I'm having the same issue on windows 10. Please help.
same-'cannot find license' window coming up when trying to start c4d r17

UPDATE: I deactivated octane standalone and got it to work but now the error message says it can't find a license for the c4d pluging. Frustrating. I've tried re-installing the latest V3 plugin for c4d but still has the same error. This is tough because all of my client work is now at a stand still and Octane is the only render engine I use now because of it's strength.

Please help.

thanks!