Unexpected force quit wtf?

SketchUp Integrated Plugin (Integrated Plugin maintained by OTOY)
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oscartung
Licensed Customer
Posts: 64
Joined: Wed May 21, 2014 5:33 pm

No I don't use the plugin to do any rendering work I just use it to export the ocs 'scatter node' to standalone,
it was all working fine until today when once I launch the plugin it automatically closes the who sketchup application, how is this possible can someone please explain to me what is going on?
I'm sure it's not my computer's problem, I have bought 2 licenses on separate computers and both has same problem, it was working fine before!!! :evil: :evil: :evil:

fyi I've tried the following
1. restart sketchup
2. restart computer
3. uninstall/reinstall latest plugin
4. uninstall/reinstall previous plugin
5. uninstall/reinstall on sketchup 2015/sketchup 2016
nothing works same result
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Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

The exact same tginh happens for me.

Sketchup crashes when i open octane view.

Used it all day yesterday without any problems :-/
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
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smicha
Licensed Customer
Posts: 3151
Joined: Wed Sep 21, 2011 4:13 pm
Location: Warsaw, Poland

I don't have these problems. What SU and Octane have you installed, guys?
3090, Titan, Quadro, Xeon Scalable Supermicro, 768GB RAM; Sketchup Pro, Classical Architecture.
Custom alloy powder coated laser cut cases, Autodesk metal-sheet 3D modelling.
build-log http://render.otoy.com/forum/viewtopic.php?f=9&t=42540
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Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

Im using the latest versions of both the standalone and the plugin.

Windows 10 and sketchup 2015.

I might be an update for Windows 10? I can't check right now.

Jorgensen
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
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smicha
Licensed Customer
Posts: 3151
Joined: Wed Sep 21, 2011 4:13 pm
Location: Warsaw, Poland

I have windows 7 (won't update to 10) and SU2016
3090, Titan, Quadro, Xeon Scalable Supermicro, 768GB RAM; Sketchup Pro, Classical Architecture.
Custom alloy powder coated laser cut cases, Autodesk metal-sheet 3D modelling.
build-log http://render.otoy.com/forum/viewtopic.php?f=9&t=42540
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oscartung
Licensed Customer
Posts: 64
Joined: Wed May 21, 2014 5:33 pm

i have sketchup 2015 and sketchup 2016 on windows 10. I guess it's due to one of those automatic updates from windows 10 then.
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kudim
Licensed Customer
Posts: 7
Joined: Thu Sep 04, 2014 7:32 pm

Hello! I have a problem with plugin((( it doesn't work ..
I start my sketchup 2015 very well. But any action with the plugin close my sketchup...((( what's the problem? :evil: :evil: :evil:
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kudim
Licensed Customer
Posts: 7
Joined: Thu Sep 04, 2014 7:32 pm

-win10
-sketchup 2015 and 014
-lastest version standalon and skethup plugin

I've tried the following TOO:
1. restart sketchup
2. restart computer
3. uninstall/reinstall latest plugin
4. uninstall/reinstall previous plugin
5. uninstall/reinstall on sketchup 2015/sketchup 2016
nothing works same result

I need it for my work and I have no time.
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prehabitat
Licensed Customer
Posts: 495
Joined: Fri Aug 16, 2013 10:30 am
Location: Victoria, Australia

Try rolling back windows to remove the most recently applied update: you can generally show them in installed programs and roll back the most recently installed one...

https://www.google.com.au/search?q=roll ... ows+update
Win10/3770/16gb/K600(display)/GTX780(Octane)/GTX590/372.70
Octane 3.x: GH Lands VARQ Rhino5 -Rhino.io- C4D R16 / Revit17
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oscartung
Licensed Customer
Posts: 64
Joined: Wed May 21, 2014 5:33 pm

prehabitat wrote:Try rolling back windows to remove the most recently applied update: you can generally show them in installed programs and roll back the most recently installed one...

https://www.google.com.au/search?q=roll ... ows+update
Thank you, this worked!
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