New licensed customer area - please update your profile

Generic forum to discuss Octane Render, post ideas and suggest improvements.
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Please add your OS and Hardware Configuration in your signature, it makes it easier for us to help you analyze problems. Example: Win 7 64 | Geforce GTX680 | i7 3770 | 16GB
LeoCortes
Licensed Customer
Posts: 6
Joined: Sat May 29, 2010 4:57 pm
Location: Montreal, Canada

[quote="Nostromo"]@LeoCortes: That message is just informational, it doesn't mean there's an error in your records

That makes sense now that a message saying "Profile updated" is displayed. Before, i would hit "submit" and it would take me right back to the same page with the "Latin" message I mentioned before. Thanks, anyway.
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

we're finished with the profile update page, so if anyone has any more issues, please let us know ;)

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
User avatar
stenson
Licensed Customer
Posts: 53
Joined: Wed Jun 02, 2010 8:51 pm

i'm having issues with the login. When i'm trying to login on the front page, i just get sent to another login area.
http://www.refractivesoftware.com/confi ... /login.php

so it seams that i cant get in.

cheers
Fredrik Stenson

http://www.stenson.tv
modo resource @
http://www.modo.stenson.tv
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

stenson wrote:i'm having issues with the login. When i'm trying to login on the front page, i just get sent to another login area.
http://www.refractivesoftware.com/confi ... /login.php

so it seams that i cant get in.

cheers
i'll write you an email about it.

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
gia
Licensed Customer
Posts: 5
Joined: Thu May 27, 2010 5:27 am
Location: Torino - Italy

Hi
I've the same problem as Stenson...can you hel me?
Thanks
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40 GHz, 3GB Ram, Windows XP 32 Bit
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

Hi guys,

As said in the first post, please send us an email at [email protected] instead of posting here...

gia -> it's likely another issue than stenson's, please send me an email with information, what's wrong.

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
User avatar
radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

i will lock this topic, if anyone has any issues with the customer area log in, send us a mail at info at refractivesoftware dot com, and provide details about your issue and the error/problem.

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
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