Mysterious crash - hellllp!

Newtek Lightwave 3D (exporter developed by holocube, Integrated Plugin developed by juanjgon)

Moderator: juanjgon

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alexos
Licensed Customer
Posts: 58
Joined: Tue Mar 12, 2013 1:55 pm

Okay, so I'm on a deadline and obviously things are going wrong. I've got a scene with a few cameras around a building; I've rendered - quite happily - three of them. The fourth camera, whose position and lens are the only thing that change in the entire scene (same resolution, materials, objects, render target, everything) renders up to 1% or so and then my entire screen goes blank for a second; when it comes back, I get a "the video driver has stopped working" and that's it. No way to render.

I've got the latest plug-in, removed all instances and unseen high-poly models, installed the latest video drivers from NVidia (it's a Titan black btw) and just to make doubly sure I tried the same scene on my other machine, which has a different Octane license and a different Titan Black (and a different OS too) and got the same result. So no, the Titan isn't broken thankfully, but I have absolutely NO idea what's going on. The logfile is rather long, but the interesting part I think is here (note that we're at 7 out of 3000 samples):

[BEGIN LOGFILE]

00:01:08 (0068.91) | ... Statistics: 7 of 3000 samples, 33 sec, 1.39 Ms/sec

(...)

00:01:09 (0069.85) | >>> Draw preview image finished. Releaseing mutex
00:01:09 (0069.93) | >>> Refresh preview window done
00:01:29 (0089.34) * OCTANE API MSG: CUDA error 999 on device 0: An unknown internal error occurred.
00:01:29 (0089.34) * OCTANE API MSG: -> kernel execution failed (pt)
00:01:29 (0089.34) * OCTANE API MSG: device 0: path tracing failed
00:01:29 (0089.34) |
00:01:29 (0089.34) | ++++++++++++++++++++++
00:01:29 (0089.34) | +++ RENDER FAILURE +++ processing the failure callback
00:01:29 (0089.34) | ++++++++++++++++++++++

[END LOGFILE]

Help?!

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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

This is a CUDA crash due to something in the scene is taking too long to render, and the NVIDIA driver crash. I will contact with you by Skype!

-Juanjo
alexos
Licensed Customer
Posts: 58
Joined: Tue Mar 12, 2013 1:55 pm

Ah, thanks Juanjo, it was indeed the displacement: I lowered resolution to 1024 and depth by 5mm and now it works like a charm. Thanks a million, once again you saved the day!

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