Standalone 2.24 Crashing on launch - C4D plugin not loading

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GruvDOne
Posts: 13
Joined: Sat Feb 14, 2015 8:49 am
Location: Los Angeles, CA
Contact:

Hey Guys,

I am forced to put this on the Demo forum, as my IT manager purchased our Octane license, and don't have access to his credentials to log into the proper forum (a VERY frustrating limitation FWIW).

Anyway... we just purchased the standalone/c4d plugin combo, and right out of the gate, I am having issues.

The Standalone throws up a crash dialogue immediately upon any attempt to launch it, and the C4D plugin is not showing up at all... I am hoping the 2 issues are related, but suffice it to say, this is not an auspicious start.

Being that I see no option to create a signature, here are the details of my system:

MacBook Pro (11,3) - Late 2013, 2.3GHz Core i7 / 16GB DDR3 / NVIDIA GeForce GT 750M 2048 MB (we have purchased an eGPU setup for this, with a GTX 980 ti but have not assembled or installed it yet).

And, here is the text of the crash report:

Process: octane [17164]
Path: /Applications/OctaneRender 2.24.app/Contents/MacOS/octane
Identifier: com.otoy.octanerender
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: octane [17164]
User ID: 501

Date/Time: 2015-09-08 11:52:21.946 -0700
OS Version: Mac OS X 10.10.5 (14F27)
Report Version: 11
Anonymous UUID: 66C86E95-266A-DD4D-E3D5-89F03E8F72F6

Sleep/Wake UUID: FAA49F8F-FFE7-4DF5-A89A-81259707AABE

Time Awake Since Boot: 560000 seconds
Time Since Wake: 8100 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /usr/local/cuda/lib/libcuda.dylib
Referenced from: /Applications/OctaneRender 2.24.app/Contents/MacOS/octane
Reason: image not found

Binary Images:
0x7fff69ef1000 - 0x7fff69f27887 dyld (353.2.3) <B1B370A5-479F-3533-8AD7-97B687D4F989> /usr/lib/dyld

Model: MacBookPro11,3, BootROM MBP112.0138.B15, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en4
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: USB2.0 Hub
USB Device: USB KVM
USB Device: Keyboard Hub
USB Device: USB Receiver
USB Device: Apple Keyboard
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Thanks in advance,

- Willie
GruvDOne
Posts: 13
Joined: Sat Feb 14, 2015 8:49 am
Location: Los Angeles, CA
Contact:

After posting this, I determined that the issue was a simple matter of not yet having installed NVIDIA's CUDA drivers on this system. All appears to be working now as expected.. now to go set up the eGPU.

Cheer,
- Willie
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mojave
OctaneRender Team
Posts: 1353
Joined: Sun Feb 08, 2015 10:35 pm

Hi Willie,

Thanks for letting us know about your issue.
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