Bug? Display driver stopped responding and has recovered

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Rik
Licensed Customer
Posts: 423
Joined: Wed Jul 28, 2010 8:57 pm

Try to open the octane viewport and the system hangs after a few seconds, graphics driver reboots with the message "Display driver stopped responding and has recovered" and Nvidia error code3

Have made changes to the TDR delay level but makes no difference.
Changed cards (gtx570 2.5gb and gtx580 3gb) active and priority settings but makes no difference.
tried clay mode, still crashes
not a Vram issue

In desperation, started new scene, put in a teapot with displacement material on and it still crashed
Repeated this process and it worked.
Loaded up initial scene and crashed again. This seems like a bit of a random bug but I think it may be something to do with displacement?

Apologies if this has already been covered but I cant find a solution for this anywhere on the web.

Think it may be something to do with displacement.

Using max 2014 with octane plugin 2.13 and driver 344.75

Any ideas? Currently running out of excuses to stall my customer and they're getting pretty pissed off.
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FooZe
OctaneRender Team
Posts: 1335
Joined: Tue May 15, 2012 9:00 pm

I would recommend dropping back to say 2.11.1a of the plugin and 340.52 nvidia drivers. (getting away from CUDA 6.5)
See if this changes anything.

Also, what does the "octane error log" say (there is a button to open this in the render settings tab, below the kernel setting etc).
Rik
Licensed Customer
Posts: 423
Joined: Wed Jul 28, 2010 8:57 pm

Thanks Fooze, was beginning to thing no-one was out there ;)

I've copied bits from the a post I'd put in the 3ds Max plugin bug forum. Sorry for double posting but I'm a desperate guy!

It would appear to be displacement causing the display driver to crash. I can spin the model round no worries till I reconnect the displacement when it all goes pear shaped again.

Tried all versions of octane 2.xxxx
also changed the nvidia driver from the very latest .75 back to 344.11
Had both graphics cards in in all configurations with no difference to the bug.
I use a 3d mouse but when I turned it off and just used Max's navigation it still hung.

It's a small model (a house) and when i change the viewpoint in the octane viewport there is no crash - until I turn put displacement on.

Is there a way I can send you the model and maps to see if you also have the same problem?


Here's various bits from the error log....



Started logging on 03.12.14 13:52:25

OctaneRender version 2.13 (2130000)

CUDA error 999 on device 0: An unknown internal error occurred.
-> kernel execution failed (dl)
device 0: direct lighting failed





Started logging on 03.12.14 13:52:25

OctaneRender version 2.13 (2130000)

CUDA error 999 on device 0: An unknown internal error occurred.
-> kernel execution failed (dl)
device 0: direct lighting failed
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to clear linear 2D device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to clear linear 2D device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to load symbol data to the device (kernel data)
device 0: path tracing failed
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
device 0: failed to upload data texture 4 of context 0
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device array
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to deallocate device memory
CUDA error 999 on device 0: An unknown internal error occurred.
-> could not get memory info
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to unload module
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to bind device to current thread
device 0: failed to initialize resources
CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to bind device to current thread
device 0: failed to initialize resources




CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to allocated device memory
device 0: failed to upload data texture 4 of context 0



CUDA error 999 on device 0: An unknown internal error occurred.
-> failed to bind device to current thread
device 0: failed to initialize resources
User avatar
FooZe
OctaneRender Team
Posts: 1335
Joined: Tue May 15, 2012 9:00 pm

Yes, please send the scene (as little of it that still causes a crash) to [email protected]
Rik
Licensed Customer
Posts: 423
Joined: Wed Jul 28, 2010 8:57 pm

Thanks. Just sent it.

Off to bed now - way past my bedtime
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