How can I get Octane upgrade?

VIP Information, news and announcements regarding new Octane Render commercial products and releases.
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Marvil
Licensed Customer
Posts: 10
Joined: Sun Jan 29, 2012 2:47 am

Hi!

I purchased the octane 2.06 3dsmax plug-in thinking that the standalone was included:(
Anyway I can get the 2.06 standalone without having to pay another 299 euros??

I own the 1.53 licences standalone and plugin.

Thanks!
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glimpse
Licensed Customer
Posts: 3740
Joined: Wed Jan 26, 2011 2:17 pm
Contact:

it was a limited time when You can get upgrade for way lower price, but it's over, so I'll guess now the only way is to pay full price.
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00Ghz
Licensed Customer
Posts: 204
Joined: Fri Sep 13, 2013 6:54 am
Location: Denmark
Contact:

Well....if you have the 1.5 standalone update is 99 Euros I think. So not 299 :)
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Marvil
Licensed Customer
Posts: 10
Joined: Sun Jan 29, 2012 2:47 am

I'm such a klutz (moron) at site navigation. I paid a full 199 euros for the plugin when the upgrade is only 39. Yikes!!
Would someone at otoy kindly grant me the standalone, now that I totally overpaid?
Should I post elsewhere or email someone?
Any help is highly appreciated!
Sighman
Octane Plugin Developer
Posts: 1112
Joined: Thu Jan 19, 2012 9:11 am
Location: Calgary, AB

I would send an e-mail to one of the addresses on the contact page:

http://render.otoy.com/contact.php
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Marvil
Licensed Customer
Posts: 10
Joined: Sun Jan 29, 2012 2:47 am

Thanks for the replies.

I sent emails to all the contacts and got a mailer failure notice. Weird. No typos, I checked. I sent the email to [email protected], [email protected] and [email protected]

I guess I'll try calling.

Thanks again, everyone.
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FrankPooleFloating
Licensed Customer
Posts: 1669
Joined: Thu Nov 29, 2012 3:48 pm

Keep in mind bro, they are in New Zealand, which is something like 17 hours ahead of Eastern US (for example)... likely punched out for the weekend...
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Marvil
Licensed Customer
Posts: 10
Joined: Sun Jan 29, 2012 2:47 am

Right, hadn't thought of that.
Thx!
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