Bug reporting

Carrara (Integrated Plugin developed by Sighman)
kunterbunt
Licensed Customer
Posts: 14
Joined: Sat Sep 20, 2014 5:15 pm

I would like to report bugs. Should I use this forum, or is there some kind of incident tracking system?
Sighman
Octane Plugin Developer
Posts: 1112
Joined: Thu Jan 19, 2012 9:11 am
Location: Calgary, AB

Just post to the forums.
Win8/64, I7-4770K (3.5Ghz) 24GB, GTX-980ti (6GB) / GTX-TITAN (6GB)
kunterbunt
Licensed Customer
Posts: 14
Joined: Sat Sep 20, 2014 5:15 pm

Bug ID: 1
Reproducability Always
Subject: Changing the "Rendering Camara" does not trigger rebuild.
Description: Changing the "Rendering Camara" in the Render.Output tab will not trigger a rebuild of the octane plugin sceen.
Workaround: Just hit "Rebuild Sceen".
kunterbunt
Licensed Customer
Posts: 14
Joined: Sat Sep 20, 2014 5:15 pm

Bug ID: 2
Reproducability: Always
Subject: Changing other (not "Rendering Camara") camera settings will trigger rebuild.
Description: Moving or rotating a camery other than the "Rendering Camara" will trigger a rebuild of the octane plugin sceen.
Workaround: Wait.
Sighman
Octane Plugin Developer
Posts: 1112
Joined: Thu Jan 19, 2012 9:11 am
Location: Calgary, AB

kunterbunt wrote:Bug ID: 1
Reproducability Always
Subject: Changing the "Rendering Camara" does not trigger rebuild.
Description: Changing the "Rendering Camara" in the Render.Output tab will not trigger a rebuild of the octane plugin sceen.
Workaround: Just hit "Rebuild Sceen".
Yep, this is a pain but Carrara does not raise an event when you change the Render camera. A better work-around is coming that allows you to pick your camera from the Octane Viewport.
Win8/64, I7-4770K (3.5Ghz) 24GB, GTX-980ti (6GB) / GTX-TITAN (6GB)
Sighman
Octane Plugin Developer
Posts: 1112
Joined: Thu Jan 19, 2012 9:11 am
Location: Calgary, AB

kunterbunt wrote:Bug ID: 2
Reproducability: Always
Subject: Changing other (not "Rendering Camara") camera settings will trigger rebuild.
Description: Moving or rotating a camery other than the "Rendering Camara" will trigger a rebuild of the octane plugin sceen.
Workaround: Wait.
Ok, that is odd. It should not trigger a rebuild, I will investigate.
Win8/64, I7-4770K (3.5Ghz) 24GB, GTX-980ti (6GB) / GTX-TITAN (6GB)
Sighman
Octane Plugin Developer
Posts: 1112
Joined: Thu Jan 19, 2012 9:11 am
Location: Calgary, AB

Sighman wrote:
kunterbunt wrote:Bug ID: 2
Reproducability: Always
Subject: Changing other (not "Rendering Camara") camera settings will trigger rebuild.
Description: Moving or rotating a camery other than the "Rendering Camara" will trigger a rebuild of the octane plugin sceen.
Workaround: Wait.
Ok, that is odd. It should not trigger a rebuild, I will investigate.
Hmm, I cannot reproduce this behavior. It is likely that I have fixed it when I implemented the camera chooser in the ORVP.
Win8/64, I7-4770K (3.5Ghz) 24GB, GTX-980ti (6GB) / GTX-TITAN (6GB)
PhilW
Licensed Customer
Posts: 448
Joined: Fri Oct 25, 2013 9:33 am

Hi Sighman,

Wendy has done an animation with Octane which I think you should see, firstly as it looks good, but secondly as near the end there is some artifacting on the entrance to the tunnel which apparently doesn't happen in other renderers. I don't yet have this set, but thought I would flag it to you in case it is an Octane issue (it could be caused by the geometry too).
https://www.youtube.com/watch?v=z4zhCkP ... e=youtu.be
Sighman
Octane Plugin Developer
Posts: 1112
Joined: Thu Jan 19, 2012 9:11 am
Location: Calgary, AB

I'm afraid that is a problem with octane and not the plugin specifically. You would have better luck posting the question on the general forum. It is likely a geom. issue. Normals perhaps?
Win8/64, I7-4770K (3.5Ghz) 24GB, GTX-980ti (6GB) / GTX-TITAN (6GB)
rashadcarter
Licensed Customer
Posts: 71
Joined: Thu Sep 11, 2014 1:16 am

I had a similar issue once and here is what led up to it:
1. I loaded the model into Octane. The model had some issues, so I had to keep going back to my modeling application to make changes. One of the issues was that the model was coming into Octane overly smoothed, and I haven't yet figured out how to smooth the objects as I would like while within Octane. I did this about 6 times. Needless to say, Octane was made to see this mesh multiple times with multiple smoothing settings.
2. After one of the re-imports I found that this issue Wendy observed was occurring.
3. The solution, was to completely close Octane, and then to restart it.
4. Once I restarted Octane I reloaded the same mesh and it looked fine.

Hope this is helpful.
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