Octane for Revit Crashes

[r2ll2r]

I have had quite a few crashes when trying to use octane 1.20 student on a very vanilla Revit 2013 (yes, I have all Revit updates)

computer is a Xeon E3, 3.4g with 8gb Ram and a quarto 600 - 306.68 Driver

I received several unrecoverable errors while opening project #1, after which I did a save-as, and project #1 worked. Then I began working on Project 2 for about 2 hours and tried to save and received the following error (see attachment) - both projects were prob open simultaneously for a time if it matters.
I am concerned octane breaks my project?

any help? thanks all

[face_off]

Hi

That crash is coming from inside Revit when the plugin is opening a transaction in order to save the Octane nodes to the Revit scene. I have not seen this error before. Normally if Revit cannot open a transaction if will display a warning as such.

Is Revit crashing - or is it just displaying this exception message and then continuing to run?
Your Nvidia drivers are very old - I suggest updating to the latest.
What exact version (ie. the release number) of the plugin are you using pls?

I received several unrecoverable errors while opening project #1, after which I did a save-as, and project #1 worked. Then I began working on Project 2 for about 2 hours and tried to save and received the following error (see attachment) - both projects were prob open simultaneously for a time if it matters.

What do you mean by "unrecoverable error" pls? Whilt the plugin and Revit should always be working on the "currently open scene", Revit and/or the plugin can potentially get out of sync. So having one Revit scene open at once when rendering in Octane helps in this situation.

I am concerned octane breaks my project?

The plugin uses the Revit API to store the node info - so in theory, it should be impossible for the plugin to corrupt your Revit scenes - however it is always wise to keep backup prior to saving a scene with Octane info in case there is an issue we haven't seen yet.

Thanks

Paul

[r2ll2r]

Hi

That crash is coming from inside Revit when the plugin is opening a transaction in order to save the Octane nodes to the Revit scene. I have not seen this error before. Normally if Revit cannot open a transaction if will display a warning as such.

Is Revit crashing - or is it just displaying this exception message and then continuing to run?
Your Nvidia drivers are very old - I suggest updating to the latest.
What exact version (ie. the release number) of the plugin are you using pls?Paul

The image relates to crash #2 in project #2 (ill get to crash #1 in project #1 shortly)
I had opened project #2 before closing project #1b (the save-as), I suspect this may have contributed to the issue. after which I closed project #1b and continued work on #2 for 2 hours. It was when saving to close #2 I received the error in the image.
also: I am using the plugin available from the downloads section of the user interface - I do not think we have access to anything newer?

What do you mean by "unrecoverable error" pls? Whilt the plugin and Revit should always be working on the "currently open scene", Revit and/or the plugin can potentially get out of sync. So having one Revit scene open at once when rendering in Octane helps in this situation.

Error #1 in Project #1 was an Unrecoverable error meaning the Revit app closes suddenly and completely, and is replaced by the Autodesk error report catcher & sender.
Different to a recoverable error which notifies the user of an error and allows saving a recovery file.
as above, I think we're both smoking the same stuff regarding not having two projects open at once, imagine if it broke both! haha. jk

[face_off]

I am using the plugin available from the downloads section of the user interface - I do not think we have access to anything newer?

OK - that version is from quite some time back - and a lot has changed in the plugin with version 1.5 and 2.0. My suggestion is to just work on one Revit scene at a time - and you will not see that error. If you ever get a crash, a "journal" file will be written, which will generally state the reason for the crash at the end of the file.

Paul

[r2ll2r]

I am using the plugin available from the downloads section of the user interface - I do not think we have access to anything newer?

OK - that version is from quite some time back - and a lot has changed in the plugin with version 1.5 and 2.0. My suggestion is to just work on one Revit scene at a time - and you will not see that error. If you ever get a crash, a "journal" file will be written, which will generally state the reason for the crash at the end of the file.

Paul

should I look at this journal? where can I find it?

thanks btw

[face_off]

should I look at this journal? where can I find it?

It will be somewhere like C:\Users\[user]\AppData\Local\Autodesk\Revit\Autodesk Revit 2013\Journals.

Paul