Stand Alone License Problem

[Potzdorf]

I recently got a student license for the stand alone version and max version, but the details for activating the stand alone aren't on my page. Anyone know what can be done to fix this?

[FooZe]

Hi Potzdorf,

I will take a look at this now and let you know what i find.

Thanks
Chris.

[FooZe]

Hi Potzdorf,

Please try again now.

Thanks
Chris.

[Potzdorf]

Hi FooZe,

Thanks for looking into this. I have just entered the account details but it says "We had trouble to fetch your preferences."

[FooZe]

Hi Potzdorf,

I have fixed the preferences. Can you please try again.
Sorry for the troubles.

Thanks
Chris.

[Potzdorf]

I tried again. It's still not working. Thanks for working on this, BTW.