abstrax wrote:Right now, bug reports and feature requests should be posted on the forum. Bug reports should go to the corresponding release thread and feature requests either to their own thread or to
http://render.otoy.com/forum/viewtopic.php?f=9&t=37045. Please do not post feature requests in release threads, since they tend to drown the bug reports.
And contrary to the opinion of some users, we
are reading feature requests and take them into account. It's just a lot simpler to write a feature request than to implement that feature. So things need to be prioritized and may take some time.
And if you want to motivate us, render stuff and show it here on the forum (gallery / WIP sections). At the end of the day, user results are what is driving us the most.
I firstly want to apologise for you 'complainy' this post is going to come agross, but....
I did what you ask. I reported the issue with Matte (shadow catcher) objects not showing properly in either reflection or refraction. What I got was a helpful (in standalone) workaround from another user. What I expected was at least some kind of response form the development team. I report things to have things fixed. Workarounds are good only in that they allow you to work around the problem till it is fixed. If this thing is fixed in the main software, I wont have the problem of having to figure out how to apply the workaround in my LW plugin.
Secondly, I have mentioned in numerous places feature requests, not least of which is my desire/request/requirement for a better/bigger choice of procedurals. Not things like bricks or patters (although I'm sure some may like that), but good fractal noise, crumple, crust types. I find them invaluable in my texturing. Other than people posting +1s after my posts, I haven't really had anything back form the development team.
So having done what you asked, I ask again. How do I go about reporting bugs and posting feature requests?