wait one hour before activating NOOOO :-/

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Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

hi

i just activated the standalone version. the standalone version activated fine, and started up.

then i tried to activate the max plugin, but a popup-window asked me to activate the standalone version - but i already did that?

then i went to my account page (otoy), witch says that my 3dsmax plugin is activated. i then deactivate the plugin, but i now have to wait one hour before i can start working.

did i do something wrong?

could you please consider to reduce the wait time to 15-30 minutes? or simply remove this annoing limit?

thanks
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

now i waited one hour and the plugin still asks for the standalone version to be activated. so i deactived the standalone version - but now i need to wait ONE MORE HOUR :cry:

i really hope this helps - i have a deadline on monday.

i bought this software!!......
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

i deactivated both the standalone version, the plugin on my live acount page.

now after waiting two hours i activate the standalone version - no problem - i then activate the plugin, but it says it is already activated on a other computer (but it is not!!!), and when i look at my acount page it says both the standalone version and the plugin is activated.

what do i do!!!!!!!!!!!!!!!!!!!! i'm stressed. i have a dealine.
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

now it works.. great, but a quite a disturbing experience.
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

I have recived a private message regarding this thread, where I'm called "almost hysterical", and was adviced to delete the thread.

I was "almost hysterical", I had deadline and haven't had that much sleep, and to wait for two hours without reason.

But now I'm finished and back on the surface :-)

Sorry, I did'nt want to insult anyone, I was just asking for help. And don't get me wrong, I really love octane render. It has made my workflow much better, and even made me by a new computer :-)

Thanks.
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
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