Problem with files

Rhino 3D (Export script developed by SamPage; Integrated Plugin developed by Paul Kinnane)

Moderator: face_off

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eric_clough
Licensed Customer
Posts: 124
Joined: Tue Aug 31, 2010 11:28 pm

Hi ...
I recently (a month or two ago) purchased Octane for Rhino and installed it.

It would seem that Rhino files since then became modified in that Delete, Move, Copy and Export do not include all the objects designated for those commands.

After I uninstalled Octane, cleaned up the file (a large architectural work in progress) on my laptop, rebooted my desktop a couple of times the file now seems to work properly. The older versions of the same file still show the problem so it seems that it becomes embedded in the file itself.

I don't consider that Octane is necessarily and specifically the problem but it appears that way. I look forward to a fix (if possible).

cheers,
eric
Win 8.1,16GB,i7,GeForce GTX760(4GB),(GeForce 334.89 driver, GeForce GT640(4GB) Dual 27" monitors
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face_off
Octane Plugin Developer
Posts: 15714
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Hi Eric

It sounds unlikely that the plugin would impact the ability to Delete, Move, Copy or Export.

Was it happening on one Rhino file, or multiple?

Did you try the file cleanup and rebooting prior to uninstalling the Octane plugin?

Which version of the plugin were you using?

Do you still have a copy of the old Rhino file where the problem exist? If you are able to send it to me, I can investigate and discuss with McNeel as to why this would occur.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
eric_clough
Licensed Customer
Posts: 124
Joined: Tue Aug 31, 2010 11:28 pm

Hi Paul ...

Yes, I did try this prior to uninstalling and it did not work for me. I uploaded the file to Pascal at McNeel and he could not duplicate the problem. Without Octane loaded the cleaned up file works fine. It also works well on my laptop ... Octane is not installed there.
I have saved the damaged file. The file is fairly large 32MB but I can send it to you ... how do I do this?
I also purchased the stand alone version ... no problems with it so far ... just the learning curve.

cheers,
eric
Win 8.1,16GB,i7,GeForce GTX760(4GB),(GeForce 334.89 driver, GeForce GT640(4GB) Dual 27" monitors
User avatar
face_off
Octane Plugin Developer
Posts: 15714
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

PM sent.
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
eric_clough
Licensed Customer
Posts: 124
Joined: Tue Aug 31, 2010 11:28 pm

Just to follow up on this.
I just did a fresh install of the Octane for Rhino latest version and the problem won't repeat so it seems it is solved. :D
eric
Win 8.1,16GB,i7,GeForce GTX760(4GB),(GeForce 334.89 driver, GeForce GT640(4GB) Dual 27" monitors
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