Can't activate - help!

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

I'm trying to activate octane plugin for max. But it keeps saying that the standalone account is current activated on another machine.

But the standalone runs in the background, and is activated / connected.

I have tried to deactivate both accounts via http://render.otoy.com/account/octanelive.php, and I can start and activate the standalone version. But the plugin refuse to activate.

If I look at my account, it says that both versions are activated :-/

What do I do wrong?
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

now I could activate - don't know what was the problem though.
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
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stratified
OctaneRender Team
Posts: 945
Joined: Wed Aug 15, 2012 6:32 am
Location: Auckland, New Zealand

Hi there,

It takes ~ 1 hour before your account is deactivated so I guess that's what happened.

cheers,
Thomas
Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

But I could activate the standalone version?
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
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