octane viewport won't open

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

Hi

When I press "open octane viewport" nothing happens - no window opens :-(

But if I then select "render production" - it says "please close octane viewport first" - so it seems it's open, I just can't see it :-/

I have tried to close 3ds and reopen, but it does not help :-/

Help
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j7th
Licensed Customer
Posts: 124
Joined: Thu May 20, 2010 7:22 pm

Jorgensen wrote:Hi

When I press "open octane viewport" nothing happens - no window opens :-(

But if I then select "render production" - it says "please close octane viewport first" - so it seems it's open, I just can't see it :-/

I have tried to close 3ds and reopen, but it does not help :-/

Help
don't forget mention 3ds max version, OS, computer spec(hardware), nvidia driver version and octane(and plugin) version.
Win 7 x64 | GTX560Ti | Core i7 960 3.2GHz | 24GB RAM
Jorgensen
Licensed Customer
Posts: 872
Joined: Sun Jun 30, 2013 10:53 am

hi j7th

a complete restart fixed the problem.

and yes, i need to create a signature containing all informations.
HOME octane standalone v3.07 | octane plugin for sketchup 3.07.0.14 | sketchup pro 2017 17.2.2555 64 bit | windows 10 pro 10.015063 build 15063 | i7-6700k @4.0 GHz | 32gb ram | 2x gtx 1070 | nvidia driver 382.33
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