Demo Instant crash

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Maximus
Posts: 1
Joined: Sat Apr 24, 2010 9:37 am

Hello,

i've just downloaded OctaneRender_Demo_102_beta2_win_x64.exe, installed i and as soon as i launch it, i get instant crash:

Image

Windows 7, x64bit, 8gb ram, GeForce 8800 gtx 512, Quad Q6600

Any idea?
thanks and keep the good work! :)
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radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

download and install the latest drivers for your card.
read the release notes...

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
Thor
Posts: 12
Joined: Fri Jan 15, 2010 5:46 pm

Ciao Maximus, presumo che tu sia Italiano date le schermate.......

Io ho avuto il tuo stesso problema, apparentemente irrisolvibile anche con i nuovi driver. Poi un bel giorno, installando phyton 2.6 per tutt'altro motivo (blender), octane ha iniziato a funzionare............... :o

Thor.
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samartin
Licensed Customer
Posts: 77
Joined: Sat Jan 16, 2010 11:59 pm
Location: Kingsbury Episcopi, UK
Contact:

I'm also getting the same problem, but I don't get any information like that, windows just tries it's best to check a solution!

One thing to note, a few weeks ago it did work. I have updated my drivers to the latest and still can't launch the file! Anything else could be problematic? I don't think I've installed any new drivers in the meantime, pretty sure that I haven't...
Win 7 Pro (x64) | Geforce 295GTX | Quad 2.4GHz | 4GB PC-6400
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radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

samartin wrote:I'm also getting the same problem, but I don't get any information like that, windows just tries it's best to check a solution!

One thing to note, a few weeks ago it did work. I have updated my drivers to the latest and still can't launch the file! Anything else could be problematic? I don't think I've installed any new drivers in the meantime, pretty sure that I haven't...
Hey,
we will be supplying new demo versions of 2.1 very soon.
try with those.

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
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samartin
Licensed Customer
Posts: 77
Joined: Sat Jan 16, 2010 11:59 pm
Location: Kingsbury Episcopi, UK
Contact:

Cheers Radiance,

I can't understand why this version won't work anymore!? Bizarre...

But I look forward to the new version, I'm also looking forward to the day I can unlock the other forums ;)
Win 7 Pro (x64) | Geforce 295GTX | Quad 2.4GHz | 4GB PC-6400
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radiance
Posts: 7633
Joined: Wed Oct 21, 2009 2:33 pm

samartin wrote:Cheers Radiance,

I can't understand why this version won't work anymore!? Bizarre...

But I look forward to the new version, I'm also looking forward to the day I can unlock the other forums ;)
customer support forums are for licensed users, so get a license if you want full support access...

Radiance
Win 7 x64 & ubuntu | 2x GTX480 | Quad 2.66GHz | 8GB
teknofreek
Licensed Customer
Posts: 92
Joined: Mon Apr 12, 2010 12:27 am

One thing perhaps, I get this crash at startup as well,, Nvidia dev drivers 197.13 on Win 7 HP 64 bit. A possible workaround is to edit the octane shortcut to enable run as administrator (all the time, not just the first...)
Right click the shortcut goto compatibility tab and set privilege level to, run as admin... :)
Not sure why, perhaps some of us have a specific admin setup... It may write temp files or buffer info to an area that requires admin rights all the time??
(I have another CG prog that requires to be run as admin on first start from install, but after that it's ok. ie does not need this permanent setting..)
At present only using a demo ver of Octane... just d/l'd 2.1, will try with that l8r.

Hope it helps! :D
Win 10 Pro 64bit, AMD 1950X 3.6 Ghz, Gigabyte AorusG7 X399 MB, 1x GTX 680 1x GTX 770 mainboard, 4x GTX660ti external, 32 GB onboard mem
Nvidia drivers 388.59
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