Cant log in to web site account or purchase from store

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funk
Licensed Customer
Posts: 1206
Joined: Mon Feb 07, 2011 1:24 pm
Location: Australia

When I try to BUY or log in to my octane account I see the following:

cannot open /home/refractivesoftware/wwwroot/admin/phpclasses.log

Feel free to delete this post
Win10 Pro / Ryzen 5950X / 128GB / RTX 4090 / MODO
"I am the resurrection, and the life: he that believeth in me, though he were dead, yet shall he live" - Jesus Christ
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Yes, something is broken in the account system.

-Juanjo
RayTracey
OctaneRender Team
Posts: 377
Joined: Sat Jan 16, 2010 10:58 pm
Location: Auckland, New Zealand
Contact:

Hi,

Thanks for reporting this. The problem is solved now.

Cheers,

Sam
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