Unable to use Demo. Invalid OctaneLive Account/ password

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alawrence
Posts: 4
Joined: Sat Feb 16, 2013 6:26 pm

Hello

I am incredibly frustrated trying to activate the demo.

I have downloaded the Octane Demo.

I have installed the CUDA drivers

I have copied the demo program to my applications folder.

I have registered an account and logged into your website.

I am able to login to the website and view my account.

I cannot get the Octane application to work because of an

Invalid OctaneLive Account/ password combination.

The website says I do not have an OctanceLive account.

I am using OS X 10.7.5


I have wasted hours trying to get this to work.
User avatar
abstrax
OctaneRender Team
Posts: 5513
Joined: Tue May 18, 2010 11:01 am
Location: Auckland, New Zealand

alawrence wrote:Hello

I am incredibly frustrated trying to activate the demo.

I have downloaded the Octane Demo.

I have installed the CUDA drivers

I have copied the demo program to my applications folder.

I have registered an account and logged into your website.

I am able to login to the website and view my account.

I cannot get the Octane application to work because of an

Invalid OctaneLive Account/ password combination.

The website says I do not have an OctanceLive account.

I am using OS X 10.7.5


I have wasted hours trying to get this to work.
Sorry, that was probably my fault. I will have a look and let you know in a few minutes.
In theory there is no difference between theory and practice. In practice there is. - Yogi Berra
alawrence
Posts: 4
Joined: Sat Feb 16, 2013 6:26 pm

Hello

Any help would be most appreciated.

I am currently online to test any solutions you might have.

Best regards

alawrence
User avatar
abstrax
OctaneRender Team
Posts: 5513
Joined: Tue May 18, 2010 11:01 am
Location: Auckland, New Zealand

Please re-download and try again. It should work now, if not, please let me know.

Cheers,
Marcus
In theory there is no difference between theory and practice. In practice there is. - Yogi Berra
alawrence
Posts: 4
Joined: Sat Feb 16, 2013 6:26 pm

Thank you.

The new download worked and there was no activation dialogue box.

I also downloaded the Demo suite Demo scenes.

When I open the files there are no objects. I can see the nodes. below the main screen, which is entirely light grey, the following scene information is displayed.

0Textures. 0 Tris, 0 Meshes, GEforce GT330. 511/511MB

When I try to load or reload the object, for example the teapot.obj the text turns red and has (failed) after GeForce 330M

Sorry for being such pain.
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t_3
Posts: 2871
Joined: Tue Jul 05, 2011 5:37 pm

@markus : the gt 330 is a pre-fermi card built upon a g92b chip from nvidia; means only supporting compute model 1.2...
The obvious is that which is never seen until someone expresses it simply

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alawrence
Posts: 4
Joined: Sat Feb 16, 2013 6:26 pm

I am able to render when I create anew scene and add objects and materials.
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