Urgent- Paypal problem - where can I contact sales?

A public forum for discussing and asking questions about the demo version of Octane Render.
Forum rules
For new users: this forum is moderated. Your first post will appear only after it has been reviewed by a moderator, so it will not show up immediately.
This is necessary to avoid this forum being flooded by spam.
Post Reply
Starv
Posts: 1
Joined: Wed Dec 19, 2012 12:35 pm

Hello,

About a week ago I bought Octane Render through the site using Paypal, but paypal's processing with bank accounts in France are very slow (21 days) so I wish to cancel the transaction so I can order it again with a proper credit card.

I tried contacting the team through [email protected] and [email protected] but no one got back to me after I sent a couple of mails. Can someone direct me to the proper channels?

It's quite urgent as I need to train myself asap and the demo is not cutting it!

Many thanks
User avatar
FooZe
OctaneRender Team
Posts: 1335
Joined: Tue May 15, 2012 9:00 pm

Hi Starv,

Sorry for missing your emails, i'm not sure what has gone on here as we check these addresses frequently (ie: constantly). What address will they have come from and on what day? Also perhaps you can forward them to me ([email protected]).

Thanks
Chris.
Post Reply

Return to “Demo Version Questions & Discussion”