Activate error

Poser (Integrated Plugin developed by Paul Kinnane)
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hibingo
Licensed Customer
Posts: 14
Joined: Wed Oct 10, 2012 11:13 am

Tried running it. At activate screen I enter my userid and passoword. Get the following:

Error Activating account " Invalid OctaneLive account or wrong account / password combination"

Odd because I can render in octane and log into my octanelive account. I've enabled octane in windows firewall, but no joy. Any Ideas?
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face_off
Octane Plugin Developer
Posts: 15818
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Hi There

You need to enter your OctaneRender for Poser liveid and password, not your OctaneRender Standalone liveid and password. You can see these at http://render.otoy.com/account/octanelive.php.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
rezman
Licensed Customer
Posts: 13
Joined: Tue Jul 20, 2010 5:19 pm

How do you get the OctaneRender for Poser liveid and password? It doesn't show for me on that page...only the standalone.

Thanks!
Stephen
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face_off
Octane Plugin Developer
Posts: 15818
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Hi Stephen

They should show up under the OctaneLive Accounts....OctaneRender Standalone first, and then OctaneRender for Poser below that. You should have received a confirmation email after your purchased the Poser plugin. They may be a delay generating the username/password. If it is not displaying in a few hours, pls let me know and I'll forward the issue to Otoy.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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roeland
OctaneRender Team
Posts: 1826
Joined: Wed Mar 09, 2011 10:09 pm

To use the poser plugin you need a standalone license and a poser plugin license. Both can be bought from our shop page.

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Roeland
Kassad
Licensed Customer
Posts: 23
Joined: Mon May 23, 2011 1:11 pm

So to use the "Full integrated plugin", you need the standalone Octane :)
It's is not a fully integrated plugin then :D its just an interface to the render
I'm not going to spend a 99€ (same price as Octane) for that.
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face_off
Octane Plugin Developer
Posts: 15818
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

It's is not a fully integrated plugin then :D its just an interface to the render
Whilst the commercial arrangement may not be "fully integrated", I can assure that the actual plugin is!
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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