Octane Render Crashing before completely Launching

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jmcswain
Licensed Customer
Posts: 2
Joined: Fri Sep 02, 2011 9:16 pm

Hello,

I have never been able to use the Octane Render betas because of crashes. I stopped trying and decided to wait for an updated beta. I just remembered that there was an update in July when I was busy on other things. I downloaded and installed everything correctly, and the story is the same. :|

I'm on Mac OS Lion, and have a CUDA enabled video card that I bought just for this program. I was hoping with the newest beta that my problems would be solved.

I just downloaded the new beta. I downloaded the 4.0 Toolkit for CUDA and the drivers, installed them, and then installed Octane Render. My Octane crashes before getting past the opening picture.

Here is the crash report--maybe someone can see a problem and suggest a fix?

Thank you,
Jeff


Process: octane [26380]
Path: /Applications/OctaneRender 1.025 beta 2.58e.app/Contents/MacOS/octane
Identifier: org.refractivesoftware.octanerender
Version: 1.026 (1.025)
Code Type: X86 (Native)
Parent Process: launchd [288]

Date/Time: 2012-09-15 22:57:15.986 -0400
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9

Interval Since Last Report: 1069502 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 48 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 2C0564D9-6B90-46FA-8730-A843E1628481

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
objc[26380]: garbage collection is OFF
terminate called throwing an exception
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9bcb89c6 __pthread_kill + 10
1 libsystem_c.dylib 0x93576f78 pthread_kill + 106
2 libsystem_c.dylib 0x93567bdd abort + 167
3 libc++abi.dylib 0x945b4921 abort_message + 94
4 libc++abi.dylib 0x945b21bc default_terminate() + 36
5 libc++abi.dylib 0x945b21fe safe_handler_caller(void (*)()) + 15
6 libc++abi.dylib 0x945b2268 std::terminate() + 23
7 libc++abi.dylib 0x945b32a0 __cxa_throw + 112
8 libstdc++.6.dylib 0x998fd401 operator new(unsigned long) + 97
9 org.refractivesoftware.octanerender 0x0056717e 0x1000 + 5661054
10 org.refractivesoftware.octanerender 0x0056591a 0x1000 + 5654810
11 org.refractivesoftware.octanerender 0x00008000 0x1000 + 28672

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9bcb990a kevent + 10
1 libdispatch.dylib 0x95b93c58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x95b926a7 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x9bcb902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93576ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x935786fe start_wqthread + 30

Thread 3:
0 libsystem_kernel.dylib 0x9bcb902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93576ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x935786fe start_wqthread + 30

Thread 4:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9bcb8bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x935297b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x93529558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x963b1c1e -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x94646e59 -[NSThread main] + 45
5 com.apple.Foundation 0x94646e09 __NSThread__main__ + 1582
6 libsystem_c.dylib 0x93574ed9 _pthread_start + 335
7 libsystem_c.dylib 0x935786de thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x9bcb8b42 __select + 10
1 org.refractivesoftware.octanerender 0x008352f0 fipObject::~fipObject() + 276624
2 org.refractivesoftware.octanerender 0x00828c69 fipObject::~fipObject() + 225801
3 org.refractivesoftware.octanerender 0x00060587 0x1000 + 390535
4 org.refractivesoftware.octanerender 0x00465eed 0x1000 + 4607725
5 org.refractivesoftware.octanerender 0x0046ddaa 0x1000 + 4640170
6 org.refractivesoftware.octanerender 0x0046de18 0x1000 + 4640280
7 org.refractivesoftware.octanerender 0x002293c9 0x1000 + 2261961
8 org.refractivesoftware.octanerender 0x002294b6 0x1000 + 2262198
9 libsystem_c.dylib 0x93574ed9 _pthread_start + 335
10 libsystem_c.dylib 0x935786de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x945b5330 ecx: 0xbffff65c edx: 0x9bcb89c6
edi: 0xac3c22c0 esi: 0x00000006 ebp: 0xbffff678 esp: 0xbffff65c
ss: 0x00000023 efl: 0x00000246 eip: 0x9bcb89c6 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x03248718
Logical CPU: 0

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0x9ccb8000 - 0x9ccb8ff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9ccb9000 - 0x9cce7ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 90889
thread_create: 4
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=226.3M resident=49.4M(22%) swapped_out_or_unallocated=176.9M(78%)
Writable regions: Total=135.6M written=30.1M(22%) resident=17.9M(13%) swapped_out=15.8M(12%) unallocated=117.6M(87%)

REGION TYPE VIRTUAL
=========== =======
CG backing stores 1168K
CG image 16K
CG raster data 128K
CG shared images 3484K
CoreGraphics 8K
CoreServices 2308K
IOKit (reserved) 4K reserved VM address space (unallocated)
MALLOC 105.8M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Stack 66.5M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 10.4M
__DATA/__OBJC 208K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 42.4M
__NV_CUDA 4K
__OBJC 1704K
__OBJC/__DATA 112K
__PAGEZERO 4K
__RC_CAMERAS 232K
__TEXT 183.9M
__UNICODE 544K
mapped file 123.0M
shared memory 316K
shared pmap 8264K
=========== =======
TOTAL 566.7M
TOTAL, minus reserved VM space 566.7M

Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 10 GB, SMC 1.25f4
Graphics: NVIDIA GeForce GTX 480, NVIDIA GeForce GTX 480, PCIe, 1536 MB
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145363830304600
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145363830304600
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145363830304600
Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x0000, 0x000000463732353642363145363830304600
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 480, sppci_displaycontroller, Slot-1
PCI Card: NVIDIA GeForce GTX 480, NVDA,Parent, Slot-1
Serial ATA Device: ST3320820AS_P, 320.07 GB
Serial ATA Device: WDC WD20EARS-00MVWB0, 2 TB
Serial ATA Device: WDC WD1001FAES-22W7A0, 1 TB
Serial ATA Device: WDC WD1001FAES-22W7A0, 1 TB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: HP Color LaserJet 2600n, 0x03f0 (Hewlett Packard), 0x2e17, 0xfd200000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd100000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfd130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd120000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 3
USB Device: XD-1212-U, 0x056a (WACOM Co., Ltd.), 0x0044, 0x5d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed
User avatar
roeland
OctaneRender Team
Posts: 1822
Joined: Wed Mar 09, 2011 10:09 pm

libcuda.dylib (4.2.10 - compatibility 1.1.0)
This seems to be CUDA 4.2. You need to get CUDA 4.0 instead. Get it from here: http://developer.nvidia.com/cuda/cuda-toolkit-40 .

--
Roeland
jmcswain
Licensed Customer
Posts: 2
Joined: Fri Sep 02, 2011 9:16 pm

Roeland,

Problem solved! I downloaded CUDA 4.0 and the program opens fine.

Thank you very much!

Jeff
pixelinfected
Licensed Customer
Posts: 36
Joined: Sun Jan 17, 2010 11:13 am

Hi i think to have similar problem, i tried to download cuda 4.0 like you put in signature of octane download thread but i continue to have problem, here you can read the report. please could you check if you can help me?
i tried 3.1.17 driver
i tried 4.0.50 driver
i tried 4.0.19 (like i saw in an other thread)
i tried 5.0.24 Last at today for mac.

different driver give me only error change of driver version, but same errori infos.

i tried to use with bootcamp octane under windows, and work fine, but after many years of windows (i use it from windows 2.0.... and during years i used of twentyfive different os between amiga, windows, mac, next, linux, Be-Os, sco unix, solaris and more...) now i hate windows and don not want to use windows.
please help me. :cry:

Process: octane [402]
Path: /Applications/OctaneRender 1.025 beta 2.58e.app/Contents/MacOS/octane
Identifier: org.refractivesoftware.octanerender
Version: 1.026 (1.025)
Code Type: X86 (Native)
Parent Process: launchd [166]

Date/Time: 2012-09-29 12:45:34.703 +0200
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9

Interval Since Last Report: 177422 sec
Crashes Since Last Report: 5
Per-App Crashes Since Last Report: 4
Anonymous UUID: 7504EAA3-233A-442D-96E3-82778E5DB006

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @rpath/libcudart.dylib
Referenced from: /Applications/OctaneRender 1.025 beta 2.58e.app/Contents/MacOS/octane
Reason: image not found

Binary Images:
0x1000 - 0x32c6fd3 +org.refractivesoftware.octanerender (1.026 - 1.025) <1CC54EB5-8F48-43A6-B8B3-07EF31E3ED34> /Applications/OctaneRender 1.025 beta 2.58e.app/Contents/MacOS/octane
0x3410000 - 0x345cffb com.apple.audio.midi.CoreMIDI (1.8 - 42) <CBD34EBC-0FFD-34B4-B55A-BE1F61EF4BD8> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x347f000 - 0x3480ff7 +libcuda.dylib (4.0.50 - compatibility 1.1.0) <05D86280-A8BA-2DC9-442C-D22E21B4F4FB> /usr/local/cuda/lib/libcuda.dylib
0x3e000000 - 0x3e044fff com.apple.glut (3.4.9 - GLUT-3.4.9) <28FCEDCC-0E24-3F81-BB29-E09CBCD5E047> /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT
0x8fe98000 - 0x8fecaaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x90d0f000 - 0x917a2ff6 com.apple.AppKit (6.7.3 - 1138.32) <008E7C05-C20C-344A-B51C-4A2441372785> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93312000 - 0x93376fff com.apple.framework.IOKit (2.0 - ???) <8DAF4991-7359-3D1B-AC69-3CBA797D1E3C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95b16000 - 0x95b24fff com.apple.opengl (1.7.6 - 1.7.6) <5EF9685C-F8B2-3B22-B291-8012761E9AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96498000 - 0x96498fff com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x966c7000 - 0x966c7ff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x968eb000 - 0x96a02fe9 com.apple.WebKit (7534.53 - 7534.53.11) <E6C70036-EDDD-368B-A865-349615BB0A89> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9814d000 - 0x98154fff com.apple.agl (3.1.4 - AGL-3.1.4) <CCCE2A89-026B-3185-ABEA-68D268353164> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x99845000 - 0x998a6ffb com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <E617857C-D870-3E2D-BA13-3732DD1BC15E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9aaf9000 - 0x9aaf9fff com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

Model: MacPro3,1, 4 processors, Intel Core i7, 3.49 GHz, 16 GB, SMC 1.30f3
Graphics: GeForce GTX 285, GeForce GTX 285, PCIe, 1024 MB
Memory Module: Bank0/1/A0, 4 GB, DDR3, 1333 MHz, Corsair, CMZ8GX3M2A1600C9
Memory Module: Bank2/3/A1, 4 GB, DDR3, 1333 MHz, Corsair, CMZ8GX3M2A1600C9
Memory Module: Bank4/5/A2, 4 GB, DDR3, 1333 MHz, Corsair, CMZ8GX3M2A1600C9
Memory Module: Bank6/7/A3, 4 GB, DDR3, 1333 MHz, Corsair, CMZ8GX3M2A1600C9
Network Service: Ethernet Adaptor (en0), Ethernet, en0
PCI Card: GeForce GTX 285, sppci_displaycontroller, Slot-1
Serial ATA Device: Hitachi HDP725050GLA360, 500,11 GB
Serial ATA Device: MAXTOR STM3500320AS, 500,11 GB
Serial ATA Device: WDC WD5000AAKS-00V6A0, 500,11 GB
Serial ATA Device: MAXTOR STM3500320AS, 500,11 GB
Serial ATA Device: HL-DT-ST BD-RE BH10LS30
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: Basic Optical Mouse, 0x045e (Microsoft Corporation), 0x0083, 0x1a110000 / 5
USB Device: composite_device, 0x15c2, 0x0038, 0x1a120000 / 4
USB Device: Wired Keyboard 600, 0x045e (Microsoft Corporation), 0x0750, 0x1a140000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: LaCie Hard Disk, 0x059f (LaCie), 0x1013, 0x1d170000 / 4
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6362, 0x1d110000 / 3
User avatar
roeland
OctaneRender Team
Posts: 1822
Joined: Wed Mar 09, 2011 10:09 pm

Make sure you install the CUDA driver and toolkit, I think the toolkit is missing here. Get the 4.0 version of both.

--
Roeland
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